Issue 90735

Summary: fonts displayed are thin, weak, malformed
Product: Writer Reporter: vgivanovic <vladimir>
Component: uiAssignee: eric.savary
Status: CLOSED NOT_AN_OOO_ISSUE QA Contact: issues@sw <issues>
Severity: Trivial    
Priority: P2 CC: caolanm, fonts-bugs, hdu, issues, stefan.baltzer
Version: DEV300m19Keywords: needmoreinfo, oooqa
Target Milestone: ---   
Hardware: PC (x86_64)   
OS: Linux, all   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Screenshot of oowriter-2.4.1 (fonts OK)
none
Screenshot of oowriter-3.0m19 (fonts not OK)
none
source document for both images none

Description vgivanovic 2008-06-14 15:46:18 UTC
Attached are two screen shots of oowriter-2.4.1 and oowriter-3.0m19. Fonts are
nearly illegible with 3.0m19. (This was also true of m17, but not the public
OOo-3.0beta).

Notice also that the m19 version is overall smaller than the 2.4.1 version. Both
are displayed at 150% and are using the same *.odt file.

I am using TrueType fonts: Syntax LT, Syntax LT Black, MetaBook-Plus and Sabon
RomanOSF.

x11-apps/xfs-1.0.5
x11-libs/cairo-1.6.4
media-libs/freetype-2.3.6

I've set the priority to P2 because clearly you can't ship until this is fixed.
Comment 1 vgivanovic 2008-06-14 15:47:46 UTC
Created attachment 54479 [details]
Screenshot of oowriter-2.4.1 (fonts OK)
Comment 2 vgivanovic 2008-06-14 15:48:43 UTC
Created attachment 54480 [details]
Screenshot of oowriter-3.0m19 (fonts not OK)
Comment 3 vgivanovic 2008-06-15 13:05:09 UTC
Just in case it's thought that I have a Fedora system, I do not. I'm running a
fully updated Gentoo AMD 64 laptop:

uname -a ->
Linux scarlatti 2.6.24-gentoo-r8 #2 PREEMPT Sat Jun 7 13:29:30 PDT 2008 x86_64
AMD Turion(tm) 64 Mobile Technology MT-32 AuthenticAMD GNU/Linux
Comment 4 eric.savary 2008-06-15 17:36:51 UTC
Please also attach a smple document.
Comment 5 vgivanovic 2008-06-16 01:24:05 UTC
Created attachment 54498 [details]
source document for both images
Comment 6 jurf 2008-06-25 02:34:22 UTC
Can't confirm (no fonts or Gentoo, so I may be completely off-mark) but I can
say that although the fonts on the two screenshots appear different, the
relative spacing is identical, so visual differences in glyph outlines appear to
be the result of rendering/hinting (the oowriter-2.4.1 version is properly
hinted, either either grayscale or whatever the Gentoo equivalent to ClearType
is, whilst the 3.0 version isn't).

My guess is something up with Freetype 2.3.6.
Comment 7 stefan.baltzer 2008-07-16 09:16:47 UTC
This is not a P2. No crash, no loss of data. No discussion on this please. If
all submitters could set their "personal priority", then ALL issues would be a
P1 and show stoppers. Makes no sense as then there would NEVER ever be a final
version. Does not work withour rules that everybody follows. See
http://www.openoffice.org/scdocs/ddIssues_EnterModify.html#priority
Set to P3. Thanks for your comprehension. 

I spoke to hdu on this. We believe that  cairo text rendering in involved in
your problem. Set CMC on cc.

See issue 85470 for details of the cairo integration.

Please try the following:
Quit office and all its processes, set the environment variable
SAL_ENABLE_CAIROTEXT to 0 (Default is 1), Then restart the office (from the
shell you set the variable of course :-=) and look at the document.
Please comment, thx.
Comment 8 stefan.baltzer 2008-07-16 09:19:09 UTC
Set CCs.
Comment 9 caolanm 2008-07-16 09:39:15 UTC
Its always a possibility. 

What I also like to see are the font settings, a screenshot of the fonts tab in
gnome-appearance-properties should suffice to see what they are, and the output
of fc-list.

Are these fonts available anywhere for download ? (or does it happen with easier
to get fonts like "Liberation" or "DejaVu")
Comment 10 vgivanovic 2008-07-16 17:11:24 UTC
Where does it say that P2's HAVE to involve crashes or loss of data???

It is a bug that HAS NO WORKAROUND. It is a bug that makes one NOT USE the
product. A major feature, DISPLAY OF TEXT, is broken. It is a MAJOR usability
problem. It HAS TO BE FIXED for the next release.

Seems like a P2 to me.

I used to work in SQE, for Sun as a matter of fact, and I get really, really
upset when I see cases where people play with priority or severity just to get
around fixing a bug for a release. It is dishonest as well.

At this point I'm so disgusted with the behavior of 'sga' that I'm simply going
to close the bug. I want no further association with this issue.
Comment 11 eric.savary 2008-07-16 21:51:25 UTC
@vgivanovic: Please calm down. I can understand you are upset but let people who
fix the issues set the priority according to rules AND ressources. In the end,
the priority is not that important if the bug is fixed, right? ;)

Now your bug has the correct - on your opinion - prio but is closed. That's
neither what you wanted.

So please reconsider, do what SBA and CMC asked/adviced you to do and comment.

Thanx!

Reopening
Comment 12 vgivanovic 2008-07-17 13:53:48 UTC
@es

I re-reviewed the criteria for priority, and I did not see any mention of
resources. I understand that resources are alway finite, but that should only
affect the order in which the bugs are fixed.

What's happening here is a P2 is being swept under the rug in order to make a
release, rather than shipping with open P2's. In both cases, the product is the
same, the bug is not fixed, but one case is honest, the other dishonest.

Since I have seen no reason (yet) to change my mind about these issues, and
since I suspect that you folks are equally unmoved, perhaps we should just drop
the discussion and get on with our lives.
Comment 13 eric.savary 2008-07-17 14:07:50 UTC
@vgivanovic: the purpose of my comment was not to discuss about prio but to make
you focus on the bug, the things CMS/SBA asked you, in order to make this issue
move further.

Apparently you're stucked on that prio argument and don't want to give us more
valuable info. Up to you.

I'll then close as "invalid" for we cannot get all the info we need.

Feel free to reopen if you change your mind and can provide this info.
Comment 14 eric.savary 2008-07-17 14:08:14 UTC
closed
Comment 15 vgivanovic 2008-07-17 21:28:28 UTC
Yes, I am stuck on the "priority issue". I think the stated criteria should be
followed, or the criteria should be changed.

If you'd like me to or you want to reopen this bug as a P2, I'll follow up with
the requested information.