Apache OpenOffice (AOO) Bugzilla – Issue 88367
"command timed out" at launch
Last modified: 2010-03-27 21:17:12 UTC
i'm running OS X v.10.5.2 on a PowerPC Mac. my issue (reproducible - happens every time): 1. i launch OOo. 2. X11 opens. 3. i wait about 30 seconds. 4. i hear a system beep and the OOo icon starts bouncing in my Dock. 5. i click the OOo icon and see an alert that says only, "Command timed out" with a Cancel and a Continue button. 6. i click "Continue," wherupon the alert is dismissed and OOo finishes starting up as expected. i told OOo to install both Apple and installed system fonts at installation, in case that's relevant. otherwise it's a brand new, unaltered installation on a system not running any haxies or other mods.
Created attachment 52942 [details] system profile
reassigned
TM->PL: please have a look, thanks !
issue for the macporter team
-- Just need to update the OpenOffice.org 2.4.app script as follows: (************************************************************************* * * OpenOffice.org - a multi-platform office productivity suite * * $RCSfile: main.applescript,v $ * * $Revision: 1.4 $ * * last change: $Author: ihi $ $Date: 2007/06/05 11:52:25 $ * * The Contents of this file are made available subject to * the terms of GNU Lesser General Public License Version 2.1. * * * GNU Lesser General Public License Version 2.1 * ============================================= * Copyright 2005 by Sun Microsystems, Inc. * 901 San Antonio Road, Palo Alto, CA 94303, USA * * This library is free software; you can redistribute it and/or * modify it under the terms of the GNU Lesser General Public * License version 2.1, as published by the Free Software Foundation. * * This library is distributed in the hope that it will be useful, * but WITHOUT ANY WARRANTY; without even the implied warranty of * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU * Lesser General Public License for more details. * * You should have received a copy of the GNU Lesser General Public * License along with this library; if not, write to the Free Software * Foundation, Inc., 59 Temple Place, Suite 330, Boston, * MA 02111-1307 USA * *************************************************************************) (*==== (global variables as get-functions) ====*) on getOOInstallPath() return (((path to me) as string) & "Contents:") end getOOInstallPath on getOOResourcesPath() return (((path to me) as string) & "Contents:Resources:") end getOOResourcesPath on getOOProgramPath() return (getOOInstallPath() & "MacOS:") end getOOProgramPath on getScriptPath() -- set this to absolute path when debugging return (((path to me) as string) & "Contents:Resources:Scripts:") end getScriptPath on getOOUserSettingsPath() return (((path to home folder) as string) & "Library:Application Support:OpenOffice.org:2:") end getOOUserSettingsPath on getOOUserFontPath() return (getOOUserSettingsPath() & "user:fonts:") end getOOUserFontPath on getUserLogsPath() return (((path to home folder) as string) & "Library:Logs:") end getUserLogsPath on shellTerminator() return (" &>/dev/null & echo $!") as string end shellTerminator -- -- the default handlers: run, open, idle, quit -- on run if (preRun()) then logEvent("(Scripts/main) Running OpenOffice.org") openSoffice("-") end if end run on open (theFiles) if (preRun()) then openFiles(theFiles) end if end open on idle -- close icon only if ooo has terminated if (hasOOoQuit()) then tell me to quit end if -- check all x seconds if ok to quit return 3 end idle on quit if (hasOOoQuit()) then continue quit end if end quit ------------------------------------------------------------- on preRun() -- Check for the required version of Mac OS X if (not atLeastOSXVersion(10, 3, 0)) then display dialog getMessage("ERROR_NEED_PANTHER") return false end if -- Check for that OOo can be found if (not isRealPath(getOOProgramPath())) then display dialog getMessage("ERROR_OOO_NOT_FOUND") return false end if if (not isRealPath(getOOUserFontPath())) then set createUserFont to "mkdir -p " & (quoted form of POSIX path of getOOUserFontPath()) & "; " do shell script createUserFont end if -- If no crash occured before, ~/Library/Logs does not exist, and OpenOffice.org cannot be started if (not isRealPath(getUserLogsPath())) then set createUserLogsPath to "mkdir -p " & (quoted form of POSIX path of getUserLogsPath()) & "; " do shell script createUserLogsPath end if -- Checks are ok, now do the PostInstall stuff (e.g. fondu) -- load helper library set postinstall to load script alias ¬ (getScriptPath() & "PostInstall.scpt") -- execute the postinstall script run of postinstall return true end preRun on hasOOoQuit() if (isRealPath(getOOProgramPath())) then -- set the location of soffice binary set soffice to (quoted form of (POSIX path of getOOProgramPath() & "soffice")) set isRunning to do shell script "_FOUND_=`ps -wx -o command | grep " & soffice & " | grep - v grep`; echo $_FOUND_" if isRunning ≠ "" then return false else return true end if else return true end if end hasOOoQuit on openSoffice(aFile) set theDisplay to startXServer() if (theDisplay is equal to "error") then return end if set theEnv to "DISPLAY=" & theDisplay & " ; export DISPLAY; " set theCmd to "sh " & (quoted form of (POSIX path of getOOProgramPath() & "soffice")) & " " do shell script theEnv & theCmd & aFile & shellTerminator() -- logEvent("open CMD: " & theEnv & theCmd & aFile) end openSoffice -- helper function to start X11 server on startXServer() -- get X settings set XSettingsList to findXServer() set whichserver to item 1 of XSettingsList set Xserverloc to item 2 of XSettingsList -- debug: -- logEvent("(scripts/main) X settings: " & whichserver & "--" & POSIX path of Xserverloc) -- set whichserver to "NOXSERVER" -- if nothing really was found, display an error message. if (whichserver is equal to "NOXSERVER") then display dialog getMessage("ERROR_NEED_X11") buttons {"Quit", "More Info"} default button "More Info" if the button returned of the result is "Quit" then quit else -- if more info is chosen, then open a help web page do shell script "open http://porting.openoffice.org/mac/faq/installing/X11.html" -- cannot continue, so quit the script return "error" end if end if set now_running to "" set now_running to do shell script "INX=`ps -wcx | grep " & quoted form of (whichserver & "$") & "`; echo $INX" if whichserver = "NOXSERVER" then -- display dialog "No XServer Found" set now_running to "Skip" end if if now_running = "" then if whichserver = "X11" then set x11cmd to quoted form of (Xserverloc & "/Contents/MacOS/X11") & shellTerminator() do shell script x11cmd -- save process id set x11pid to the result -- wait until the window manager is started which is the second child process of x11 -- set numchildrencmd to "ps -x -o ppid | grep " & x11pid & " | wc -l" set numchildrencmd to "ps -xf | grep X11 | grep -v grep | wc -l" set numchildren to 0 set d to current date set t1 to time of d -- repeat while numchildren ≠ 2 repeat while numchildren < 2 set d to current date set t2 to time of d -- give up after 30 seconds if t2 - t1 > 30 then display dialog "Command timed out" exit repeat end if set result to do shell script numchildrencmd set numchildren to result as integer end repeat else -- startup XDarwin do shell script "open " & quoted form of Xserverloc & shellTerminator() do shell script "sleep 4" end if end if if whichserver is equal to "X11" then -- the DISPLAY variable is different for every user currently logged in -- X11 passes the DISPLAY as the last command line parameter to its child process -- we can use ps to read the command line and parse the trailing :0, :1, or whatever set xdisplay to do shell script "ps -wx -o command | grep X11.app | grep \":.$\" | sed \"s/^.*:/:/g\"" --display dialog xdisplay return xdisplay else -- TODO: find out how XDarwin does it return ":0" end if end startXServer on openFiles(fileList) if (count of fileList) > 0 then repeat with i from 1 to the count of fileList set theDocument to (item i of fileList) set theFilePath to (quoted form of POSIX path of theDocument) set theFileInfo to (info for theDocument) openSoffice(theFilePath) logEvent("(Scripts/main) Open file: " & theFilePath) end repeat end if end openFiles (* ===== (Helper functions) ======= *) -- get a localized string on getMessage(aKey) try if (aKey is equal to "YES_KEY") then return "Yes" end if if (aKey is equal to "NO_KEY") then return "No" end if if (aKey is equal to "ERROR_OOO_NOT_FOUND") then return "OpenOffice.org was not found on your system. Please (re-)install OpenOffice.org first." end if if (aKey is equal to "ERROR_NEED_PANTHER") then return "This build of OpenOffice.org cannot be run on this system, OpenOffice.org requires MacOSX 10.3 (Panther) or newer system" end if if (aKey is equal to "ERROR_NEED_X11") then return "OpenOffice.org for Mac OS X cannot be started, because the X11 software is not installed. Please install Apple X11 first from the Mac OS X install DVD. More information: http://porting.openoffice.org/mac/faq/installing/X11.html" end if end try end getMessage -- function for logging script messages on logEvent(themessage) set theLine to (do shell script ¬ "date +'%Y-%m-%d %H:%M:%S'" as string) ¬ & " " & themessage do shell script "echo " & quoted form of theLine & ¬ " >> ~/Library/Logs/OpenOffice2.log" end logEvent -- function for checking if a path exists on isRealPath(aPath) try alias aPath return true on error -- error number -43 from aPath -- display dialog "NotRP -- " & aPath return false end try end isRealPath -- try to find X11 server on the Mac OS X system -- return value: the found server or "NOXSERVER" on findXServer() -- First try standard X11 location, then try standard XDarwin location set whichserver to "NOXSERVER" --Utilities folder of system set Xserverloc to ((path to utilities folder from system domain) as string) & "X11.app:" --display dialog " Xserverloc" & Xserverloc if (isRealPath(Xserverloc)) then set whichserver to "X11" set Xserverloc to (POSIX path of Xserverloc) else --Applications folder of system set Xserverloc to ((path to applications folder from system domain) as string) & "XDarwin.app:" if (isRealPath(Xserverloc)) then set whichserver to "XDarwin" set Xserverloc to (POSIX path of Xserverloc) end if end if -- if nothing found yet try using locate, first with X11.app and then with XDarwin.app if (whichserver is equal to "NOXSERVER") then set Xserverloc to do shell script "locate X11.app/Contents/MacOS/X11 | sed -e 's- /Contents/MacOS/X11--g'" if Xserverloc ≠ "" then set whichserver to "X11" end if end if if (whichserver is equal to "NOXSERVER") then set Xserverloc to do shell script "locate XDarwin.app/Contents/MacOS/XDarwin | sed -e 's- /Contents/MacOS/XDarwin--g'" if Xserverloc ≠ "" then set whichserver to "XDarwin" end if end if return {whichserver, Xserverloc} end findXServer -- Test for a minimum version of Mac OS X on atLeastOSXVersion(verMajor, verMinor, verStep) -- The StandardAdditions's 'system attribute' used to be the Finder's 'computer' command. tell application "Finder" to set sysv to (system attribute "sysv") -- Generate sysv-compatible number from given version set reqVer to ((verMajor div 10) * 4096 + (verMajor mod 10) * 256 + verMinor * 16 + verStep) -- DEBUGGING: -- display dialog ("RV:" & reqVer & " < " & sysv as string) -- set major to ((sysv div 4096) * 10 + (sysv mod 4096 div 256)) -- set minor to (sysv mod 256 div 16) -- set step to (sysv mod 16) -- display dialog ("Your Mac OS X version: " & major & "." & minor & "." & step) if (reqVer > sysv) then return false else return true end if end atLeastOSXVersion
The changes being: 1) set numchildrencmd to "ps -x -o ppid | grep " & x11pid & " | wc -l" should be set numchildrencmd to "ps -xf | grep X11 | grep -v grep | wc -l" 2) repeat while numchildren ≠ 2 should be repeat while numchildren < 2
ezjay: Interesting, that is a different method to what I used. Your change doesn't stop the $DISPLAY variable from being used.
Confirmed on G4, MacOS 10.4.11 and OOo 2.4 Beta - I did not apply the suggested patch yet. File Menu contains "Use Startup Screen" only (disabled). Edit shows "Edit Script", but does not show any effect.
I have the same issue occurring Mac mini OS X 10.5.4 and OOo 2.4 File menu contains "Use Startup Screen" only (disabled). Edit menu shows "Undo, Cut, Copy, Paste, Clear" all disabled and "Edit Script" enabled, but does not show any effect. Result is either "Command timed out" or no response from OOo. Must Force Quit OOo to exit. Have tried the patch suggested here by ezjay Sat May 3 07:42:43 but has no effect.
have you tried the fix at: http://shaunmcdonald131.blogspot.com/2008/03/ooo-possible-fix-for-command-timed-out.html
Just tried the fix at http://shaunmcdonald131.blogspot.com/2008/03/ooo-possible-fix-for-command- timed-out.html but did not resolve. The command time out error report no longer displays but nothing else happens, OOo just seems to stop with the File and Edit menus showing only as described above.
I have now a new Mac (for other reasons) - Mac mini OS X 10.5.4 and OOo 2.4. I am experiencing the same problem as above. Can anyone help further with this?
Shaun's fix is the best I've seen. It even eliminates the unnecessary xterm window! (Of course, if you have an Intel Mac, you should just switch to OpenOffice 3 for Auqa.) His fix is to replace the openSoffice function in main.scpt with: on openSoffice(aFile) if (atLeastOSXVersion(10, 5, 0)) then -- if we have leopard, we don't need to manually start the X server first set theCmd to "sh " & (quoted form of (POSIX path of getOOProgramPath() & "soffice")) & " " do shell script theCmd & aFile & shellTerminator() else set theDisplay to startXServer() if (theDisplay is equal to "error") then return end if set theEnv to "DISPLAY=" & theDisplay & " ; export DISPLAY; " set theCmd to "sh " & (quoted form of (POSIX path of getOOProgramPath() & "soffice")) & " " do shell script theEnv & theCmd & aFile & shellTerminator() -- logEvent("open CMD: " & theEnv & theCmd & aFile) end if end openSoffice
thank you, ezjay, for the tip about OO 3 for Aqua. just recently got an Intel Mac and am trying the new package out. i've only glanced at it so far, but the glance has been promising. that's probably going to by my fix. good luck ironing this out though...thanks again... tiger
I too experienced these symptoms whilst using OOo 2.4.x (I can't recall which version(s), exactly) most likely on my MacBook Pro, Intel, Mac OS X 10.5.x. I have since upgraded to OOo 3.0.
Is http://wiki.services.openoffice.org/wiki/Documentation/FAQ/Platform/Mac_OS_X_10.5/timeout_error_on_ startup related to this issue 88367?
@grahamperrin : Please have a look at http://www.openoffice.org/issues/show_bug.cgi?id=87538 -> imho 1) this issue is a dupe 2) the fix is commited, it works, but has not yet been integrated, for a reason I ignore
@ plaintiger and with a focus on the summary line, > "command timed out" at launch Please, can you advise whether you remain affected by this issue? (Has OOo 3 succeeded your use of 2.x?) ---- @ mjroberts and with a focus on your confirmation, > command time out error report no longer displays Please, can you reaffirm that the 'time out' error no longer displays? ---- @ anyone with developer expertise, with a focus on the _distinction_ offered by mjroberts, > OOo just seems to stop with the File and Edit menus showing only If the fix described in this ticket is not enough for the secondary symptom described by mjroberts, then should we suggest a separate ticket? (Or is there a clear relationship, and additional fixing to be done?)
duplicate and obsolete as well - OOo 3.x doesn't require X11 anymore and thus doesn't need to launch X11.app *** This issue has been marked as a duplicate of 87538 ***
closing.