Bug 7768 - Need help to use sa-update
Summary: Need help to use sa-update
Status: RESOLVED INVALID
Alias: None
Product: Spamassassin
Classification: Unclassified
Component: spamassassin (show other bugs)
Version: unspecified
Hardware: PC Linux
: P2 normal
Target Milestone: Undefined
Assignee: SpamAssassin Developer Mailing List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-29 16:41 UTC by aurelien.sepchat.prestataire
Modified: 2019-10-30 11:10 UTC (History)
2 users (show)


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Description aurelien.sepchat.prestataire 2019-10-29 16:41:22 UTC 
Hello

After installing SPAMASSASSIN on our virtual machine (RHEL 7.6)
We are unable to update the rules with the sa-update command

Log :

# sa-update -D

Oct 29 16:21:00.215 [14209] dbg: logger: adding facilities: all
Oct 29 16:21:00.215 [14209] dbg: logger: logging level is DBG
Oct 29 16:21:00.215 [14209] dbg: generic: SpamAssassin version 3.4.0
Oct 29 16:21:00.215 [14209] dbg: generic: Perl 5.016003, PREFIX=/usr, DEF_RULES_DIR=/usr/share/spamassassin, LOCAL_RULES_DIR=/etc/mail/spamassassin, LOCAL_STATE_DIR=/var/lib/spamassassin
Oct 29 16:21:00.215 [14209] dbg: config: timing enabled
Oct 29 16:21:00.215 [14209] dbg: config: score set 0 chosen.
Oct 29 16:21:00.218 [14209] dbg: generic: sa-update version svn1475932
Oct 29 16:21:00.218 [14209] dbg: generic: using update directory: /var/lib/spamassassin/3.004000
Oct 29 16:21:00.261 [14209] dbg: diag: perl platform: 5.016003 linux
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Digest::SHA1, version 2.13
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: HTML::Parser, version 3.71
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Net::DNS, version 0.72
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: NetAddr::IP, version 4.069
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Time::HiRes, version 1.9725
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Archive::Tar, version 1.92
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: IO::Zlib, version 1.10
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Digest::SHA1, version 2.13
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: MIME::Base64, version 3.13
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: DB_File, version 1.83
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Net::SMTP, version 2.31
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Mail::SPF, version v2.008
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module not installed: Geo::IP ('require' failed)
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module not installed: Razor2::Client::Agent ('require' failed)
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: IO::Socket::IP, version 0.21
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: IO::Socket::INET6, version 2.69
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: IO::Socket::SSL, version 1.94
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Compress::Zlib, version 2.061
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Mail::DKIM, version 0.39
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module not installed: DBI ('require' failed)
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Getopt::Long, version 2.4
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: LWP::UserAgent, version 6.05
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: HTTP::Date, version 6.02
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module installed: Encode::Detect, version 1.01
Oct 29 16:21:00.261 [14209] dbg: diag: [...] module not installed: Net::Patricia ('require' failed)
Oct 29 16:21:00.262 [14209] dbg: gpg: Searching for 'gpg'
Oct 29 16:21:00.262 [14209] dbg: util: current PATH is: /usr/lib64/qt-3.3/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/prsyslib/toolunix/bin_tmp:/prsyslib/toolunix/bin:/usr/sbin:/root:/opt/puppetlabs/bin:/var/rudder/cfengine-community/bin:/opt/CA/SharedComponents/bin:/opt/CA/SharedComponents/ccs/cam/bin
Oct 29 16:21:00.262 [14209] dbg: util: executable for gpg was found at /bin/gpg
Oct 29 16:21:00.262 [14209] dbg: gpg: found /bin/gpg
Oct 29 16:21:00.262 [14209] dbg: gpg: release trusted key id list: 5E541DC959CB8BAC7C78DFDC4056A61A5244EC45 0C2B1D7175B852C64B3CDC716C55397824F434CE
Oct 29 16:21:00.262 [14209] dbg: channel: attempting channel updates.spamassassin.org
Oct 29 16:21:00.262 [14209] dbg: channel: using existing directory /var/lib/spamassassin/3.004000/updates_spamassassin_org
Oct 29 16:21:00.262 [14209] dbg: channel: channel cf file /var/lib/spamassassin/3.004000/updates_spamassassin_org.cf
Oct 29 16:21:00.262 [14209] dbg: channel: channel pre file /var/lib/spamassassin/3.004000/updates_spamassassin_org.pre
Oct 29 16:21:00.262 [14209] dbg: channel: metadata version = 1840640, from file /var/lib/spamassassin/3.004000/updates_spamassassin_org.cf
Oct 29 16:21:24.488 [14209] dbg: dns: query failed: 0.4.3.updates.spamassassin.org => SERVFAIL
Oct 29 16:21:48.860 [14209] dbg: dns: query failed: mirrors.updates.spamassassin.org => SERVFAIL
channel: no 'mirrors.updates.spamassassin.org' record found, channel failed
Oct 29 16:21:48.861 [14209] dbg: diag: updates complete, exiting with code 4

The DNS resolution does not seem to work.
The internal DNS servers of our company do not make it possible to solve the external addresses. 
We must go through a proxy, proxy indicated in the http_proxy environment variable.

we set an environnement variable '$http_proxy'

We made a trace with tcpdump and we notice no connection with the proxy during the SPAMASSASSIN update (despite the valuation of the environment variable)

Thanks for your help.
Comment 1 Henrik Krohns 2019-10-29 16:52:24 UTC 
Please use mailing list for asking help. According to your log you are also using extremely old SA version 3.4.0, which can not be given support.

As a hint, perhaps check that you have also "curl" installed, it should work:

# http_proxy=foo:3128 sa-update -D
Comment 2 aurelien.sepchat.prestataire 2019-10-30 10:47:57 UTC 
Thank you Henrik for your answer and your help.

The mailing list is users-help@spamassassin.apache.org ?

How could we install the lastest version of SA ?

Regards,

Aurélien.