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Bug 150879 - should we reopen an issue based on guest user submit?
Summary: should we reopen an issue based on guest user submit?
Status: VERIFIED FIXED
Alias: None
Product: ide
Classification: Unclassified
Component: Exceptions Reporter (show other bugs)
Version: 6.x
Hardware: Sun All
: P3 blocker (vote)
Assignee: Jindrich Sedek
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-10-21 15:23 UTC by Jindrich Sedek
Modified: 2009-02-19 22:39 UTC (History)
5 users (show)

See Also:
Issue Type: TASK
Exception Reporter:

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Description Jindrich Sedek 2008-10-21 15:23:00 UTC 
The problem is similar to inserting new issues. We get the report, that an issue was reproduced in later build, but we 
have no steps to reproduce since the original steps are already working well...
see issue #132285
Comment 1 Lukas Hasik 2008-10-23 21:04:52 UTC 
this is serious problem. If the issue is reopened incorrectly or by  an exception report that is unusable then the
developer can close the issue as FIXED again but it will mean that any other valid/useful/reproducible ex.report won't
reopen the issue again because the time_when_fixed has been changed. Am I right?

If I'm right then I'd rather vote to open the issue only if new ex.report from non-guest user appears. We can come up
with more complicated conditions e.g. if there are more then 10 new ex.reports from GUESTs then reopen as well
Comment 2 Jindrich Sedek 2008-10-30 14:49:31 UTC 
changeset f1043841124f in main/misc
details: http://hg.netbeans.org/main/misc?cmd=changeset;node=f1043841124f
description:
	#issue 150879 - only non guest users with non empty comment can reopen an issue

fixed.
Comment 3 Jindrich Sedek 2008-11-21 08:53:55 UTC 
v.