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Bug 188763 - Never receiving reply to new password request
Summary: Never receiving reply to new password request
Status: RESOLVED WORKSFORME
Alias: None
Product: www
Classification: Unclassified
Component: Admin (show other bugs)
Version: 7.0
Hardware: All All
: P3 normal (vote)
Assignee: Marco Walther
URL: http://netbeans.org/people/forgot_pas...
Keywords:
Depends on:
Blocks:
 
Reported: 2010-07-19 10:43 UTC by bsl.vovtz
Modified: 2011-11-16 16:40 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

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Description bsl.vovtz 2010-07-19 10:43:34 UTC 
After several attempts to login at the NetBeans.org site, I had to conclude that I forgot my password. I requested multiple times to get sent a new password at the above specified URL, but it never arrived in my e-mail. So I was forced to create a new account in order to file this report...

My original account was 'vovtz', connected to the e-mail address 'vovtz@yahoo.com'.

Thanks for any help regarding this issue, regards, Vincent van 't Zand
Comment 1 bsl.vovtz 2010-07-19 10:54:28 UTC 
Well, ultimately, I _did_ receive the new password... but that was almost an hour after my request. And _long_ before that I had received a reply to the creation of a new account!
Comment 2 Jiri Kovalsky 2010-07-19 14:24:24 UTC 
I think this issue is most probably related to last week's outage of our DNS records and not working mailing servers. Lea, do you agree with me? If so, I think this issue can be closed as WORKSFORME then.
Comment 3 leawang 2010-07-19 19:27:03 UTC 
It seems that yahoo is having issues w/ the email from mailout01/02.kenai.com

See your old email address v.s. new email address at yahoo.com.  We are going to work w/ yahoo to see why "temporarily deferred due to user complaints"..


Jul 19 09:21:51 mailout01 postfix-out/smtp[7598]: [ID 197553 mail.info] CDB54F4E1: 
to=<vovtz@yahoo.com>, relay=mta.am0.yahoodns.net[74.6.140.64]:25, delay=0.7, delays
=0.02/0/0.69/0, dsn=4.7.0, status=deferred (host mta.am0.yahoodns.net[74.6.140.64] 
refused to talk to me: 421 4.7.0 [TS01] Messages from 192.9.171.172 temporarily def
erred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.
html)

.....

Jul 19 10:25:32 mailout01 postfix-out/smtp[5787]: [ID 197553 mail.info] 44EE5FB3B: 
to=<bsl.vovtz@yahoo.com>, relay=e.mx.mail.yahoo.com[67.195.168.230]:25, delay=356, 
delays=354/0.25/0.3/1.6, dsn=2.0.0, status=sent (250 ok dirdel)
Jul 19 10:36:51 mailout01 postfix-out/smtp[10246]: [ID 197553 mail.info] CB85DFD36:
 to=<bsl.vovtz@yahoo.com>, relay=f.mx.mail.yahoo.com[98.137.54.237]:25, delay=2.1, 
delays=0.02/0/0.62/1.5, dsn=2.0.0, status=sent (250 ok dirdel)


At the mean time, emails seems are delivered, but throttled by yahoo mail server.  So we are having issues w/ Yahoo accepting our emails again.. Working on it.
Comment 4 Vince Kraemer 2011-07-12 16:25:05 UTC 
Since Lea doesn't work for Oracle or on Kenai anymore, we might want to reassign this to an actual person that can and might do something to resolve the problem...

I do not know who that person would be...  If I did, these issues would be assigned to them when I committed this comment.
Comment 5 Marian Mirilovic 2011-11-16 15:41:50 UTC 
works for me