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Bug 226805 - Report Issue from within IDE: Login failed although login via website works fine
Summary: Report Issue from within IDE: Login failed although login via website works fine
Status: RESOLVED FIXED
Alias: None
Product: connecteddeveloper
Classification: Unclassified
Component: Bugzilla (show other bugs)
Version: 7.3
Hardware: Macintosh Mac OS X
: P3 normal (vote)
Assignee: Tomas Stupka
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-02-27 20:22 UTC by Nabi
Modified: 2013-06-02 01:08 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
messages.log (70.52 KB, text/plain)
2013-03-06 20:03 UTC, Nabi
Details

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Description Nabi 2013-02-27 20:22:36 UTC
I changed to Netbeans 7.3 and I wanted to report some important issues from within the IDE. When I am asked for username and paaaword and press "Login" afterwards, the i get the following error message:

"Invalid Username of Password"

This is very strange, because at the same time I managed to login with browser on https://netbeans.org/people/login 

I guess there is some issue within the IDE.
Comment 1 Tomas Stupka 2013-03-01 14:52:44 UTC
you can run the IDE with the switch 
-J-Dorg.netbeans.modules.bugtracking.logPasswords=true
to check if the correct username/password is used

please also run the IDE with the switches 
-J-Dorg.netbeans.modules.bugzilla.Bugzilla.level=-1
and
-J-Dorg.netbeans.libs.bugtracking.mylyn.level=-1

reproduce the problem and attach you messages.log file to the issue

thanks
Comment 2 Nabi 2013-03-02 21:21:46 UTC
(In reply to comment #1)
> you can run the IDE with the switch 
> -J-Dorg.netbeans.modules.bugtracking.logPasswords=true
> to check if the correct username/password is used
> 
> please also run the IDE with the switches 
> -J-Dorg.netbeans.modules.bugzilla.Bugzilla.level=-1
> and
> -J-Dorg.netbeans.libs.bugtracking.mylyn.level=-1
> 
> reproduce the problem and attach you messages.log file to the issue
> 
> thanks

sure, but i need help for that:

1. how can i set the netbeans switches on a mac?
2. where exactly can i find the messages.log file?

thanks
Comment 3 Tomas Stupka 2013-03-03 13:40:59 UTC
> 1. how can i set the netbeans switches on a mac?
you either start NB from the command line and add them as a parameter or you add them to the netbeans.conf file http://wiki.netbeans.org/FaqNetbeansConf

> 2. where exactly can i find the messages.log file?
http://wiki.netbeans.org/FaqLogMessagesFile


> 
> thanks
Comment 4 Nabi 2013-03-06 20:03:46 UTC
Created attachment 132293 [details]
messages.log
Comment 5 Nabi 2013-03-06 20:04:18 UTC
Thanks, i have attached the messages.log file.
I hope this helps.
Comment 6 Tomas Stupka 2013-03-07 16:39:54 UTC
could you try to login with your username instead of your email?
Comment 7 Nabi 2013-03-07 17:08:38 UTC
(In reply to comment #6)
> could you try to login with your username instead of your email?

I just tried to login with my username instead of my email and it worked!
This is strange, because on the web fronted i can use my email to login.
I have also crosschecked against NB 7.2 that you always have to specify username and not email. so it seems there was no change from 7.2 to 7.3.

I believe that at least a hint, i.e. "use your user name and not your email" could help.
Or as an alternative netbeans should also accept email addresses as username.
but that's all your decision. You could also just close that ticket.

how do you want to proceed?

thanks
Comment 8 Tomas Stupka 2013-03-08 09:02:49 UTC
> I believe that at least a hint, i.e. "use your user name and not your email"
> could help.
> Or as an alternative netbeans should also accept email addresses as username.
> but that's all your decision. You could also just close that ticket.
yes, this never worked. a more descriptive error msg should be sufficient. let's keep this open for now ...
Comment 9 Tomas Stupka 2013-05-31 16:19:57 UTC
fixed in core-main #7ad61d4a1a43
Comment 10 Quality Engineering 2013-06-02 01:08:13 UTC
Integrated into 'main-golden', will be available in build *201306012301* on http://bits.netbeans.org/dev/nightly/ (upload may still be in progress)
Changeset: http://hg.netbeans.org/main-golden/rev/7ad61d4a1a43
User: Tomas Stupka <tstupka@netbeans.org>
Log: Issue #226805 - Report Issue from within IDE: Login failed although login via website works fine