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Bug 98378 - Enterprise Pack Access Manager encountering install errors
Summary: Enterprise Pack Access Manager encountering install errors
Status: RESOLVED WONTFIX
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 5.x
Hardware: PC Windows XP
: P3 blocker (vote)
Assignee: Kirill Sorokin
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-03-20 17:18 UTC by chrismtn
Modified: 2007-04-26 09:52 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
Installation Log File (86.43 KB, application/octet-stream)
2007-03-20 17:21 UTC, chrismtn
Details

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Description chrismtn 2007-03-20 17:18:47 UTC
Enterprise Pack Installer states warnings encountered during install but states 
installation completed successfully.

Errors from log file from AM CONFIGURATION PHASE:
Error 1:
[2007/03/20 10:44:03]: stopping the AS domain. Location = C:\Sun\AppServer
[2007/03/20 10:44:03]:     executing command: C:\Sun\AppServer\bin\asadmin.bat 
stop-domain domain1, in directory: C:\Sun\AppServer
[2007/03/20 10:44:04]:         [stdout]: The domain (domain1) isn't running.
[2007/03/20 10:44:04]:         [stderr]: CLI157 Could not stop the domain 
domain1.
[2007/03/20 10:44:04]:         [return]: 0
Error 2:
[2007/03/20 10:44:18]: deploying AM war file
[2007/03/20 10:44:18]:     writing file: C:\Sun\AppServer\asadminTmp19765.tmp
[2007/03/20 10:44:19]:     executing command: C:\Sun\AppServer\bin\asadmin.bat 
deploy --host localhost --port 4848 --user admin --passwordfile 
C:\Sun\AppServer\asadminTmp19765.tmp 
C:\Sun\AppServer\addons\amserver\amserver.war, in directory: C:\Sun\AppServer
[2007/03/20 10:45:28]:         [stderr]: Mar 20, 2007 10:45:28 AM 
com.sun.appserv.management.client.ProxyFactory getInstance
[2007/03/20 10:45:28]:         [stderr]: SEVERE: ProxyFactory.getInstance: 
Failure trying to create a new ProxyFactory: java.io.IOException: "Unable to 
connect to admin-server.  Please check if the server is up and running and that 
the host and port provided are correct."
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.enterprise.admin.jmx.remote.comm.ServletConnection.handleException
(ServletConnection.java:215)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.enterprise.admin.jmx.remote.comm.ServletConnection.receive
(ServletConnection.java:119)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.enterprise.admin.jmx.remote.comm.MBeanServerMessageConductor.invoke
(MBeanServerMessageConductor.java:62)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.enterprise.admin.jmx.remote.internal.RemoteMBeanServerConnection.getAttr
ibute(RemoteMBeanServerConnection.java:284)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.appserv.management.util.jmx.JMXUtil.getMBeanServerID(JMXUtil.java:110)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.appserv.management.client.ProxyFactory.getInstance
(ProxyFactory.java:424)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.appserv.management.client.ProxyFactory.getInstance
(ProxyFactory.java:388)
[2007/03/20 10:45:28]:         [stderr]: 
com.sun.enterprise.deployment.client.DeployAction.run(DeployAction.java:193)
[2007/03/20 10:45:28]:         [stderr]: java.lang.Thread.run(Thread.java:619)
[2007/03/20 10:45:28]:         [stderr]: CLI171 Command deploy failed : 
Deployment of application failed - java.io.IOException: Unable to connect to 
admin-server.  Please check if the server is up and running and that the host 
and port provided are correct.
[2007/03/20 10:45:28]:         [return]: 0


Netbeans IDE will start after installation, you can create new enterprise 
project, however the project will not build and you receive the following Sun 
application server errors:
SEC1143: Loading policy provider 
com.sun.enterprise.security.provider.PolicyWrapper.
sgmt.service_initialized
DPL5400:Exception occurred : error in opening zip file.
ADM1079: Initialization of AMX MBeans successful

After which the build "hangs" for a bit and then you're presented with an 
authentication failed unable to connect to admin-server pop-up box. Default 
login information from installer used during install: admin/adminadmin

Thank you in advance for any assistance.
Comment 1 chrismtn 2007-03-20 17:21:08 UTC
Created attachment 39712 [details]
Installation Log File
Comment 2 dlipin 2007-03-20 17:34:21 UTC
Chris,

Are have any firewall running? Could you please try to switch it temporary off 
and try to reinstall the Enterprise Pack?

Could you please also check Java Proxy Settings and Default Browser (IE) proxy 
settings for any strange things? At least, the "localhost" connection should 
not be via proxy but the direct one.

Thanks,
Dmitry
Comment 3 chrismtn 2007-03-20 17:58:10 UTC
Hi Dmitry,

Thank you for the quick reply.

My system runs both the standard Windows firewall and McAfee's Firewall.  Both 
were disabled for installation and I'll be leaving them disabled for the 
interim while the ticket is open.  No proxy server is being used but I have 
double checked the Java settings and the internet settings just in case 
something was wrong there.  There are two internet connections setup on the 
machine: 1) MSN - No proxy being used and 2) Internet(1) - No proxy being 
used.  From the Java Control Panel the network settings are set as: Use Browser 
Settings.  I double checked the browser settings (IE7 version 7.0.5730.11) and 
they are referencing the 2 internet connections MSN and Internet(1).

Please let me know if you need any additional system information or OS 
specifics.  I really appreciate your help on this.
Comment 4 dlipin 2007-03-21 08:44:29 UTC
I`m cc-ing vidhya from Access Manager team.

Vidhya, any ideas about the issue?
Comment 5 chrismtn 2007-03-21 12:32:24 UTC
Additional System info:

OS: Microsoft Windows XP Professional 5.1.2600 Service Pack 2, Build 2600
Computer: Dell Optiplex 170L 2992 Mhz, Physical Memory 1,024 MB, Avail Phys 
Memory 513.03 MB, Total Virtual Memory 2.00 GB, Page File Space 2.41 GB, Hard 
Drive 74.46 GB with 62.69 GB free.

The system is set up with three user accounts: Mine (Admin) and two regular 
users.  Neither user was logged in during installation attempts.

Running Java SE Runtime Environment 6.

I uninstalled everything last night, rebooted, and re-installed again.  I 
encountered the same errors.  If there is any other info that I can provide, 
please let me know.
Comment 6 chrismtn 2007-03-21 14:17:02 UTC
Found part of the culprit this morning by going into Control Panel-
>Administrative Tools->Computer Management->Services and Applications->Services

McAfee's Privacy Service is running a McAfee Proxy Service automatically.  
There is no reference to this proxy service within McAfee's Security Center and 
the only way to find it is by viewing services.  You have to stop the McAfee's 
Privacy Service and then stop the McAfee's Proxy Service, change properties on 
both of those services from the automatic startup to a manual startup. 
Additionally, even though you disable the firewall via the McAfee Security 
Center, the Personal Firewall service is still running.  I manually stopped 
that service as well prior to another installation attempt.

Once you do that, you can successfully install the Enterprise Pack.

The installation wizard for NetBeans Enterprise Pack 5.5 has successfully 
installed the selected components. The components are installed in the 
following locations: 
C:\Program Files\netbeans-5.5 C:\Sun\AppServer C:\Sun\AppServer\addons 
C:\Sun\AppServer\addons\amserver 
For details about the newly installed and preinstalled components, see the 
configuration data file:
C:\Program Files\netbeans-5.5\configuration-data.txt
Click Finish to exit the wizard.

After successful install, I loaded the IDE and successfully created new sample 
project: command-submissions1.  The project built and deployed successfully, 
however I am still receiving the following error message when the server starts 
up:

SEC1143: Loading policy provider 
com.sun.enterprise.security.provider.PolicyWrapper.
sgmt.service_initialized
DPL5400:Exception occurred : error in opening zip file. 

Any idea what the zip file error is all about?  
Comment 7 dlipin 2007-03-21 14:57:04 UTC
Chris,

At it is written in the Release Notes:
http://www.netbeans.org/community/releases/55/entpack_relnotes.html

Secure Web Services
Access Manager is not supported for Java version 1.6. 
Description: Access Manager is not supported for Java version 1.6.
Workaround: Use Java 1.5.x to run the Access Manager.


So I guess that is actually your case.
Comment 8 chrismtn 2007-03-21 18:42:14 UTC
Thanks.  My mistake, I jumped the gun with the installation page's link to the 
release notes system requirements:

Required Software
NetBeans Enterprise Pack 5.5 runs on the Java SE Development Kit 5.0 Update 9 
or higher (JDK 5.0, version 1.5.0_09 or higher), which consists of the Java 
Runtime Environment plus developer tools for compiling, debugging, and running 
applications written in the Java language. Sun Java System Application Server 
Platform Edition 9 Update 1 has been tested with JDK 5.0 update 6.

For Solaris, Windows, and Linux, you can download the JDK for your platform 
from http://java.sun.com/javase/downloads/index.jsp 

There's no mention in that section that aspects of the pack wouldn't work on 6. 
I thought I was good to go since 6 is higher than 1.5.0_09.  Perhaps an update 
to that portion of the document would be helpful. Or provide a link from that 
section to the portion of the release notes addressing the different AM system 
requirements.  Even the JDK link provided in that section takes you straight to 
6 downloads.  Makes it cumbersome for someone to newly acquire the correct 
software.


I've uninstalled Java 6 and I am now downloading jdk-1_5_0_11-nb-5_5-win-ml.exe

I probably won't be able to install until tomorrow but then I should be able to 
provide whether or not I'm still seeing any installation errors.  

Thank you for your help.
Comment 9 chrismtn 2007-03-22 10:49:31 UTC
I have reinstalled the new downloads per my last message.  The install was 
successful as it was under 6, I was able to successfully create, build and 
deploy new project command-submissions2 as I was under 6.  I still receive the 
following server message as I did with 6:

SEC1002: Security Manager is OFF.
ADM0001:MBeanServer initialized successfully
SEC1143: Loading policy provider 
com.sun.enterprise.security.provider.PolicyWrapper.
sgmt.service_initialized
DPL5400:Exception occurred : error in opening zip file. 
ADM1079: Initialization of AMX MBeans successful


So I guess this brings me back to the question of any idea what the zip file is 
about?  This doesn't appear to be a fatal error under either the 6 or 5 
installs as I was experiencing when McAfee's wonderful services were running 
(McAfee's Proxy Service, McAfee's Privacy Service, and the Security Center 
disabled Personal Firewall Service), but without knowing what this zip file 
contains and what the server is trying to do with it, I am not certain if I'm 
going to run into any future development issues. I appreciate any information 
that you can either provide or link me to about this zip file.

As a side note, when you don't have 6 installed, the enterprise pack will 
present you with the screen that states it is not able to find any compatible 
JDK versions and that it recommends JDK 6.  I manually directed the install to 
5 Update 11 and the install went on just fine.  If I had not been working 
directly with you, I would have taken the install message at its face value 
that the JDK 5 Update 11 was not compatible and I would have aborted the 
install to get JDK 6 becuase of that install message.  The conflicting 
information being presented as to which software is required for this pack 
really makes what should be a simple install procedure into a discouraging 
process.

I've downgraded the Priority on this ticket to a P3 since I have been able to 
successfully install and I don't feel the zipfile message is a P1 at this time 
as I can't immediately see any negative impacts from the failure of that 
zipfile to unzip.  I would like for the ticket to remain open until the zipfile 
message is resolved or a workaround provided.  I'd like to proceed with 
development under this latest install unless you think the zipfile message is 
severe enough to postpone development, in which case, please reset the severity 
to P1.  I do appreciate your time involved with this issue.
Comment 10 Srividhya Narayanan 2007-03-26 23:56:20 UTC
It doesn't seem like Access Manager related at all.
Comment 11 chrismtn 2007-03-27 03:58:50 UTC
I would agree, Vidhya.  I'm pretty confident that it is an Application Server 
issue now that I have been able to successfully install the enterprise pack.

So far I've been building enterprise beans in our business project and getting 
successful builds.  Deployments with sample projects prior to beginning work on 
our own application all deployed successfully.

So far I haven't hit any glitches that seem to be related to the zip file error 
but the error does occur each time the Sun Java System Application Server 9.0 
starts up.

The server log doesn't contain the name of the zip file it is trying to open so 
it makes it difficult for me to assess whether or not this is even an issue at 
all anymore.  I'd just feel more comfortable if someone more familiar with this 
software would be able to identify what this zip file is, what files are 
contained within it, and what problems I may expect from the zipfile not 
opening.  A work around to getting the zipfile to open would be the optimum 
resolution at this time.
Comment 12 Kirill Sorokin 2007-04-26 09:52:12 UTC
Since this issue is no longer relevant, closing as WONTFIX. Please file further
issues against the NBI-based installer.