Apache OpenOffice (AOO) Bugzilla – Issue 104071
save as causes crash
Last modified: 2009-08-07 14:54:21 UTC
I have an intermittent problem using 3.1 on osx 10.4.11. Often when I do a save as openoffice crashes and starts document recovery. Might have something to do with my using a VPN, thought the crash occurs as soon as I choose save as and before chosing location with finder. After recovery I have disconnected VPN and tried save as again and the prtogram has simply frozen this time. This has happened quite a few times. I have reinstalled the latest stable version of open office but this has continuin to occur internittently. The disruption caused by this problem is serious enough that I probably need to discontinue using OOO for work.
During document recovery you a dialog asked if you want to submit the crash details. Please do so and provide an email address there (e.g. sirrahn@openoffice.org). When you submit the crash report you'll get a confirmation mail a while later that provides a "report id". Please provide this reportid here.
@sirrahn Hi, Can you please tell me whether you use Intel or PowerPC machine ? In the case this is an Intel machine (and only in this case), I'd suggest you to replace the library fps_aqua.uno.dylib with the one you could download there : http://eric.bachard.free.fr/mac/aquavcl/patches/aqua_February2009/15th_february/crash_fpicker/fps _aqua.uno.dylib If you are using powerpc, I'll provide you the powerpc equivalent. To replace the lib, you'll have to respect the steps below : 0) OpenOffice.org must NOT be launched 1) click on the OpenOffice.org bundle, to select it 2) right click (or CTRL+Click -> display the content of the package 3) go into Contents -> basis-link -> program 4) rename the fps_aqua.uno.dylib into fps_aqua.uno.dylib_old 5) put the one you downloaded 6) close all the folder Just tell us whether the crashes stop. Thanks in advance :) + CC for me
@ hdu last reportid: r5b92kc previous reportids for same issue: r29rdkc, rvtrdkc, rv5rdkc, rmxrdkc, rnkrdkc Thanks
Thanks for the reportids. This issue is most probably a duplicate to issue 98804, which has been fixed in >= OOO310_m15 (any OOo311 release candidate will do to verify this). *** This issue has been marked as a duplicate of 98804 ***
@ericb followed the procedure for replacing fps_aqua.uno.dylib. restarted Ooo and allowed it to recover document and did save as with no problem, I repeated it and repeated it again with vpn, and saving on network drive. No problems. I think the problem was intermittent so will report here if I notice any further problems. thanks, nathan
duplicate -< closed