Issue 112110 - .doc files appear blank in Microsoft Office
Summary: .doc files appear blank in Microsoft Office
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: save-export (show other issues)
Version: OOo 3.2
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: writerneedsconfirm
QA Contact: issues@sw
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2010-06-04 10:25 UTC by tomwgf
Modified: 2010-06-04 12:36 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description tomwgf 2010-06-04 10:25:19 UTC 
For the last couple of weeks, since upgrading  to Ubuntu 10.4 Lucid Lynx, all 
documents saved as .doc (xp) and then emailed to clients/friends, when opened in  
Microsoft Word appear blank.
When saved as .rtf of .pdf files, as i now have to do, they are ok.
Comment 1 Rainer Bielefeld 2010-06-04 12:19:24 UTC 
@tomwgf:
thank you for your attention!

You can get help from the public users mailing list users@openoffice.org or on
the forum at <http://user.services.openoffice.org/en/forum/>

May I ask you to read our guidelines on
<http://qa.openoffice.org/issue_handling/pre_submission.html> and  
<http://www.openoffice.org/bugs/bug_writing_guidelines.html> before you file
further issues or post again here? Then please contribute a clear step by step
instruction containing all observations (error messages ...), EVERY key press
and EVERY mouse click how to reproduce the problem, and explain why you believe
that your results are unexpected.
That means (for example): 
 do not write something like "I am not able to ...", but
  6. left mouse click on …
     expected: …, color of … changes, … 
     actual: no …., color remains white, no …

Screenshots might help to explain the problem.

Please 
- always specify your OOo download source, localization, you 
  used for your tests!
- attach a .doc sample document (always with ODF source document)!
Comment 2 michael.ruess 2010-06-04 12:36:29 UTC 
I cannot reproduce the problem with native OOo build downloaded from
OpenOffice.org website. I have checked with OOo 3.1.1 and 3.2 build on ubuntu
10.04, but the described problem did not occur. Please use native OOo build or
report this problem to Ubuntu/Bugzilla. Thanks for your patience.
Comment 3 michael.ruess 2010-06-04 12:36:58 UTC 
Closed, not a bug on OOo's site.