Issue 113834 - Opening locked file produces incorrect error
Summary: Opening locked file produces incorrect error
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 3.2.1
Hardware: Mac Mac OS X 10.5
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Depends on:
Reported: 2010-08-12 13:14 UTC by cheyrou23
Modified: 2013-01-29 21:43 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Example error message (50.42 KB, text/plain)
2010-08-12 13:15 UTC, cheyrou23
no flags Details
Example error message (46.55 KB, image/png)
2010-10-28 17:40 UTC, cheyrou23
no flags Details

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Description cheyrou23 2010-08-12 13:14:46 UTC
Open a document in either Calc or Writer.

Attempt to open the same document on another Mac.

Error message appears stating:

"Error during shared access to <filename>"

Previously the error would appear as "File <filename> is in use by <username>".  The current error 
gives little indication the file is in use elsewhere.

Tested on Open Document format and Microsoft Office format in Writer and Calc.  Error is the same 
whether using File - Open from the menu or double-clicking on the file in Finder.

Testing carried out using files stored on an Apple File Server using AFP.

Also tested using DevSnapshot OOO330m3 (Build:9519) and found the same result.

Not tested on other platforms.
Comment 1 cheyrou23 2010-08-12 13:15:28 UTC
Created attachment 71054 [details]
Example error message
Comment 2 cheyrou23 2010-08-16 11:53:49 UTC
An important point about this issue - the different error no longer offers the option to open the document 
read-only when another user already has the document open.
Comment 3 cheyrou23 2010-10-28 17:40:19 UTC
Created attachment 72771 [details]
Example error message
Comment 4 cheyrou23 2010-10-28 17:45:24 UTC
Have also seen this issue recently.  Tested under 3.2, 3.2.1, and 3.3 (DevSnapshot).  Error is the same.

When document is stored on a Windows file system (connected via SMB in this case) the correct 
message appears giving the option to:

Open Read-Only
Open Copy

Using identical machines (iMac running 10.5.8) and the same file stored on AFS the error appears as 
described above.

This was previously an issue in OO for a previous version but was resolved (I think by version 3.1).