Issue 114133 - Crash when opening specific docx file
Summary: Crash when opening specific docx file
Status: CLOSED DUPLICATE of issue 108027
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOo 3.2
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: writerneedsconfirm
QA Contact: issues@sw
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-08-26 20:38 UTC by saving
Modified: 2013-08-07 14:44 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
File which crashes OOo 3.2 writer (42.25 KB, application/msword)
2010-08-26 20:40 UTC, saving 		no flags Details
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Description saving 2010-08-26 20:38:31 UTC 
OOo Writer crashes on specific docx file - attached!
Comment 1 saving 2010-08-26 20:40:49 UTC 
Created attachment 71416 [details]
File which crashes OOo 3.2 writer
Comment 2 Rainer Bielefeld 2010-08-27 05:57:22 UTC 
NOT reproducible with "Ooo-Dev 3.3.0 multilingual version English UI WIN XP:
[OOo330m1 (Build 9514)]"!

@saving:
May be you can try with a developer snapshot version?
Is a crash report ID available?
Please contribute a clear step by step instruction containing all observations
(error messages ...), EVERY key press and EVERY mouse click how to reproduce the
problem, and explain why you believe that your results are unexpected.
Comment 3 saving 2010-08-27 09:14:31 UTC 
I can confirm crash on opening file also in OOo 3.2.1. Will try latest
development snapshot (takes time to download :)
There was no key press nor mouse movements. I simply tried to open the file
(double click on file in explorer). OOo crashed immediatelly. I sent error
report, how can I find out report ID?
Comment 4 saving 2010-08-27 09:24:49 UTC 
I can confirm issue is fixed in OOo-dev 3.3.0. File opens normally, no crash.
Comment 5 Rainer Bielefeld 2010-08-27 09:33:05 UTC 
@saving:
> There was no key press 
THAT is the important information. You can open by link from ogher document, OOo
File dialog, WIN Explorer, API / macro, ..., and that might have influence. 
Do you also get a crash using OOo File Menu for open document?
For my test I used OOo File Menu, because double click in WIN Explorer will not
work for Dev Snapshot.

> how can I find out report ID
If you inserted your E-Mail-Address in the crash report dialog, you will receive
a confirmation concerning the report ID. Please contribute that ID here in the
issue.

Please do not modify Issue status fields if you are not absolutely sure that you
know what they are for? An issue only should be marked as FIXED if a fix for the
problem can be mentioned. If the problem only is no longer reproducible, "works
for me" generally is the appropriate status.
Comment 6 michael.ruess 2010-08-27 10:09:54 UTC 
Definitely fixed in OOO 3.3. Dup of issue 108027.

*** This issue has been marked as a duplicate of 108027 ***
Comment 7 michael.ruess 2010-08-27 10:14:11 UTC 
Closed, fixed in OOo3.3 by issue 108027.