Issue 115022 - soffice.bin: fatal: libuno_sal.so.3: version `UDK_3.11' not found
Summary: soffice.bin: fatal: libuno_sal.so.3: version `UDK_3.11' not found
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOO330m9
Hardware: Sun Solaris
: P2 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2010-10-12 03:14 UTC by miket7777
Modified: 2010-11-16 07:32 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description miket7777 2010-10-12 03:14:10 UTC
I have just installed OOo-Dev_DEV300m89 on my Solaris10 (AMD64) workstation but
as soon as I try to execute the 'soffice' command:


% /opt/ooo-dev3/program/soffice
ld.so.1: soffice.bin: fatal: libuno_sal.so.3: version `UDK_3.11' not found
(required by file /opt/ooo-dev/basis3.4/program/libtlsi.so)
ld.so.1: soffice.bin: fatal: libuno_sal.so.3: open failed: No such file or directory
ld.so.1: soffice.bin: fatal: relocation error: file
/opt/ooo-dev/basis3.4/program/libtlsi.so: symbol rtl_uString_new_WithLength:
referenced symbol not found


Lib libuno_sal.so.3 is at :

% find /opt/ooo-*  -name 'libuno_sal.so*' -ls
183781 1976 -r--r--r--   1 root     bin       2008996 Aug  3 13:30
/opt/ooo-dev/ure/lib/libuno_sal.so.3


but 
ldd -v /opt/ooo-dev/basis3.4/program/libtlsi.so

...

   find object=libuno_sal.so.3; required by /opt/ooo-dev/basis3.4/program/libtlsi.so
        libuno_sal.so.3 =>      
/opt/ooo-dev/basis3.4/program/../ure-link/lib/libuno_sal.so.3
   find version=libuno_sal.so.3
        libuno_sal.so.3 (UDK_3.11) =>    (version not found)

Where could I find the rigght version for this lib?

--------------------------------------
% uname -a
SunOS XXXXXXX 5.10 Generic_142910-17 i86pc i386 i86pc

Thanks ... 

Michael
Comment 1 Olaf Felka 2010-10-12 07:55:45 UTC
I can't confirm that as a general problem. OOo-Dev_DEV300m89 runs fine on S10
U8. Do you have a clean install of OOo? Did you remove all older OOo versions?
Comment 2 Joost Andrae 2010-10-12 08:58:10 UTC
I speculate this error could appear if the underlying file system doesn't
support symlinks because of the link between basis layer and brand layer
Comment 3 mst.ooo 2010-10-12 13:53:44 UTC
@miket7777

what is the output of:

$ pvs -d /opt/ooo-dev/basis3.4/program/../ure-link/lib/libuno_sal.so.3

if it doesn't include a line with UDK_3.11; then you have not installed the
correct URE packages from DEV300m89.
i think the package is called "openofficeorg-ure".
Comment 4 miket7777 2010-10-12 16:37:15 UTC
The output of pvs -d LIB is :

XXXXXXXX[pts/7]:docs > pvs -d
/opt/ooo-dev/basis3.4/program/../ure-link/lib/libuno_sal.so.3
        libuno_sal.so.3;
        UDK_3_0_0;
        UDK_3.1;
        UDK_3.2;
        UDK_3.3;
        UDK_3.4;
        UDK_3.5;
        UDK_3.6;
        UDK_3.7;
        UDK_3.8;
        UDK_3.9;
        UDK_3.10;
        PRIVATE_1.0;
        PRIVATE_1.1;

NO 3.11 UDK_version.

I simply downloaded the tar file with all the packages for the Solaris10 x86
version. Where can I find the Sol10 package with the correct library ?

thanks for your reply...

Michael
Comment 5 miket7777 2010-10-12 16:41:31 UTC
Looking into "DEV300_m89_native_packed-1_en-US.9532/packages/ooodev-ure" I see
that it is empty:

ls -laR 

.:
total 26
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ./
drwxr-x---  49 miket    adm         2048 Oct 11 15:08 ../
drwxr-x---   2 miket    adm          512 Oct  1 14:07 archive/
drwxr-x---   2 miket    adm          512 Oct  1 14:07 install/
-rw-r-----   1 miket    adm          436 Oct  1 14:07 pkginfo
-rw-r-----   1 miket    adm         5377 Oct  1 14:07 pkgmap
drwxr-x---   3 miket    adm          512 Oct  1 14:07 reloc/

./archive:
total 7060
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../
-rw-r-----   1 miket    adm      3602583 Oct  1 14:07 none.bz2

./install:
total 98
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../
-rw-r-----   1 miket    adm        43823 Oct  1 14:07 copyright
-rw-r-----   1 miket    adm           47 Oct  1 14:07 depend
-rw-r-----   1 miket    adm         2331 Oct  1 14:07 i.none

./reloc:
total 6
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../
drwxr-x---   3 miket    adm          512 Oct  1 14:07 opt/

./reloc/opt:
total 6
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ../
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ooo-dev/

./reloc/opt/ooo-dev:
total 6
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ../
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ure/

./reloc/opt/ooo-dev/ure:
total 10
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   3 miket    adm          512 Oct  1 14:07 ../
drwxr-x---   2 miket    adm          512 Oct  1 14:07 bin/
drwxr-x---   2 miket    adm          512 Oct  1 14:07 lib/
drwxr-x---   4 miket    adm          512 Oct  1 14:07 share/

./reloc/opt/ooo-dev/ure/bin:
total 4
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../

./reloc/opt/ooo-dev/ure/lib:
total 4
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../

./reloc/opt/ooo-dev/ure/share:
total 8
drwxr-x---   4 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   5 miket    adm          512 Oct  1 14:07 ../
drwxr-x---   2 miket    adm          512 Oct  1 14:07 java/
drwxr-x---   2 miket    adm          512 Oct  1 14:07 misc/

./reloc/opt/ooo-dev/ure/share/java:
total 4
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   4 miket    adm          512 Oct  1 14:07 ../

./reloc/opt/ooo-dev/ure/share/misc:
total 4
drwxr-x---   2 miket    adm          512 Oct  1 14:07 ./
drwxr-x---   4 miket    adm          512 Oct  1 14:07 ../
mikefire1[pts/7]:ooodev-ure > pwd
Comment 6 miket7777 2010-10-12 17:02:06 UTC
I removed the DEV300m89 packages and installed the OOO330m9 and this last one
works alright.

The 3.3RC1 also works OK. I guess I will wait until the 'libuno_sal.so.3' with
UDK_3.11 for Sol10x86 comes out.

thanks for all the help

Michael
Comment 7 Olaf Felka 2010-11-16 07:31:40 UTC
closing due to the lastcomment
Comment 8 Olaf Felka 2010-11-16 07:32:01 UTC
...