Issue 120421 - Upgraded from 3.2.1 to 3.4.0. It crashes when I start it.
Summary: Upgraded from 3.2.1 to 3.4.0. It crashes when I start it.
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: 3.4.0
Hardware: Mac Mac OS X 10.6
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-07-31 20:58 UTC by Jerry Badger
Modified: 2017-05-20 10:32 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Jerry Badger 2012-07-31 20:58:24 UTC
When I click on the OpenOffice icon, I see the OpenOffice.org process in the Activity Monitor for about one second.  Then I see the Crash Reporter with the "OpenOffice.org quit unexpectedly" message.  Here are the details and system configuration:

Process:         soffice [27268]
Path:            /Applications/OpenOffice.org.app/Contents/MacOS/soffice
Identifier:      org.openoffice.script
Version:         3.4.0 (???)
Code Type:       X86 (Native)
Parent Process:  launchd [111]

Date/Time:       2012-07-31 16:02:48.960 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          9065 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report:  7 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      7A714DE5-0944-4E0F-A302-FDCAF8C4BEB2

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libuno_cppu.dylib.3           	0x004f5e0f uno_type_constructData + 11331
1   libuno_cppu.dylib.3           	0x004f7203 uno_type_constructData + 16439
2   libuno_cppu.dylib.3           	0x004fe93c uno_type_any_assign + 88
3   libutl.dylib                  	0x0173f781 utl::ConfigManager::AcquireTree(utl::ConfigItem&) + 513
4   libutl.dylib                  	0x01740054 utl::ConfigManager::AddConfigItem(utl::ConfigItem&) + 52
5   libutl.dylib                  	0x01736308 utl::ConfigItem::ConfigItem(rtl::OUString, short) + 248
6   libutl.dylib                  	0x0172e9b8 SvtSysLocaleOptions_Impl::SvtSysLocaleOptions_Impl() + 104
7   libutl.dylib                  	0x0172f0b6 SvtSysLocaleOptions::SvtSysLocaleOptions() + 166
8   libutl.dylib                  	0x017216b8 SvtSysLocale_Impl::SvtSysLocale_Impl() + 40
9   libutl.dylib                  	0x017218c6 SvtSysLocale::SvtSysLocale() + 102
10  libvcl.dylib                  	0x018e8a86 ImplAllSettingsData::ImplAllSettingsData() + 246
11  libvcl.dylib                  	0x018e8c02 AllSettings::AllSettings() + 34
12  libvcl.dylib                  	0x018eb8ab Application::GetSettings() + 123
13  libsofficeapp.dylib           	0x001cefab 0x1cb000 + 16299
14  libsofficeapp.dylib           	0x001cf1b4 0x1cb000 + 16820
15  libsofficeapp.dylib           	0x001d3daf 0x1cb000 + 36271
16  libsofficeapp.dylib           	0x001dc79c 0x1cb000 + 71580
17  libvcl.dylib                  	0x018f2e48 ImplSVMain() + 376
18  libvcl.dylib                  	0x018a967b AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 75
19  libvcl.dylib                  	0x01bc70bb -[VCL_NSApplication sendEvent:] + 315
20  com.apple.AppKit              	0x98e4c253 -[NSApplication run] + 917
21  com.apple.AppKit              	0x98e44289 NSApplicationMain + 574
22  libvcl.dylib                  	0x018aafd7 ImplSVMainHook(unsigned char*) + 343
23  libvcl.dylib                  	0x018f2ef1 SVMain() + 17
24  libsofficeapp.dylib           	0x0020a04a soffice_main + 170
25  org.openoffice.script         	0x00001ece main + 30
26  org.openoffice.script         	0x00001832 start + 258
27  org.openoffice.script         	0x00001759 start + 41

Thread 1:

I am running this on a MacBook Pro with 2 GB of memory.

I have used OpenOffice for several years and upgraded several times.  I have never had a problem like this before.  My "solution" is to go back to 3.2.1.  But it has a JRE problem.  So I would appreciate any help you can give me.  Thank you.
Comment 1 Jerry Badger 2012-09-18 19:44:13 UTC
2012-09-17  Jerry Badger
I loaded Version 3.4.1 a few days ago.  It seems to work properly.  I consider this to no longer be a problem and will change it to Resolved/Fixed.