Apache OpenOffice (AOO) Bugzilla – Issue 120421
Upgraded from 3.2.1 to 3.4.0. It crashes when I start it.
Last modified: 2017-05-20 10:32:00 UTC
When I click on the OpenOffice icon, I see the OpenOffice.org process in the Activity Monitor for about one second. Then I see the Crash Reporter with the "OpenOffice.org quit unexpectedly" message. Here are the details and system configuration: Process: soffice [27268] Path: /Applications/OpenOffice.org.app/Contents/MacOS/soffice Identifier: org.openoffice.script Version: 3.4.0 (???) Code Type: X86 (Native) Parent Process: launchd [111] Date/Time: 2012-07-31 16:02:48.960 -0400 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Interval Since Last Report: 9065 sec Crashes Since Last Report: 3 Per-App Interval Since Last Report: 7 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: 7A714DE5-0944-4E0F-A302-FDCAF8C4BEB2 Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 libuno_cppu.dylib.3 0x004f5e0f uno_type_constructData + 11331 1 libuno_cppu.dylib.3 0x004f7203 uno_type_constructData + 16439 2 libuno_cppu.dylib.3 0x004fe93c uno_type_any_assign + 88 3 libutl.dylib 0x0173f781 utl::ConfigManager::AcquireTree(utl::ConfigItem&) + 513 4 libutl.dylib 0x01740054 utl::ConfigManager::AddConfigItem(utl::ConfigItem&) + 52 5 libutl.dylib 0x01736308 utl::ConfigItem::ConfigItem(rtl::OUString, short) + 248 6 libutl.dylib 0x0172e9b8 SvtSysLocaleOptions_Impl::SvtSysLocaleOptions_Impl() + 104 7 libutl.dylib 0x0172f0b6 SvtSysLocaleOptions::SvtSysLocaleOptions() + 166 8 libutl.dylib 0x017216b8 SvtSysLocale_Impl::SvtSysLocale_Impl() + 40 9 libutl.dylib 0x017218c6 SvtSysLocale::SvtSysLocale() + 102 10 libvcl.dylib 0x018e8a86 ImplAllSettingsData::ImplAllSettingsData() + 246 11 libvcl.dylib 0x018e8c02 AllSettings::AllSettings() + 34 12 libvcl.dylib 0x018eb8ab Application::GetSettings() + 123 13 libsofficeapp.dylib 0x001cefab 0x1cb000 + 16299 14 libsofficeapp.dylib 0x001cf1b4 0x1cb000 + 16820 15 libsofficeapp.dylib 0x001d3daf 0x1cb000 + 36271 16 libsofficeapp.dylib 0x001dc79c 0x1cb000 + 71580 17 libvcl.dylib 0x018f2e48 ImplSVMain() + 376 18 libvcl.dylib 0x018a967b AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 75 19 libvcl.dylib 0x01bc70bb -[VCL_NSApplication sendEvent:] + 315 20 com.apple.AppKit 0x98e4c253 -[NSApplication run] + 917 21 com.apple.AppKit 0x98e44289 NSApplicationMain + 574 22 libvcl.dylib 0x018aafd7 ImplSVMainHook(unsigned char*) + 343 23 libvcl.dylib 0x018f2ef1 SVMain() + 17 24 libsofficeapp.dylib 0x0020a04a soffice_main + 170 25 org.openoffice.script 0x00001ece main + 30 26 org.openoffice.script 0x00001832 start + 258 27 org.openoffice.script 0x00001759 start + 41 Thread 1: I am running this on a MacBook Pro with 2 GB of memory. I have used OpenOffice for several years and upgraded several times. I have never had a problem like this before. My "solution" is to go back to 3.2.1. But it has a JRE problem. So I would appreciate any help you can give me. Thank you.
2012-09-17 Jerry Badger I loaded Version 3.4.1 a few days ago. It seems to work properly. I consider this to no longer be a problem and will change it to Resolved/Fixed.