Issue 121356 - Crash when loading pptx file second/third time after deleting user profile
Summary: Crash when loading pptx file second/third time after deleting user profile
Alias: None
Product: Impress
Classification: Application
Component: open-import (show other issues)
Version: 4.0.0-dev
Hardware: All Windows XP
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Depends on:
Reported: 2012-11-15 03:18 UTC by Li Lin Yi
Modified: 2017-05-20 10:06 UTC (History)
6 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---
jsc: 4.0.0_release_blocker-


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Description Li Lin Yi 2012-11-15 03:18:40 UTC
Build: r1407366

Just found on Windows XP.

1. Delete aoo user installation directory.(C:\Documents and Settings\username\Application Data\
2. Open OO and open the pptx file:
3. The file will be opened successfully. Then close OO.
4. Open OO again and open the pptx file.

While loading, OO triggered recovery process, then crashed.
This crash usually happened the second/third time of loading this file after deleting user installation directory.
Comment 1 Andre 2013-06-17 16:08:32 UTC
I can not reproduce the crash on Windows7.
Comment 2 Armin Le Grand 2013-06-19 13:11:34 UTC
ALG: tried but could not reproduce on Win7.
Comment 3 Oliver-Rainer Wittmann 2013-07-02 13:52:15 UTC
looks like that this issue not reproducible
--> no release blocker.
Comment 4 jsc 2013-07-02 14:55:02 UTC
remove showstopper request
Comment 5 Rainer Bielefeld 2014-04-07 17:40:44 UTC
NOT Reproducible with server installation of "AOO 4.0.0 Final – German UI / German locale [AOO400m3(Build:9702) - Rev. 1503704 2013-07-16 14:54:56 (Di, 16 Jul 2013)]" on German German WIN7 Home Premium (64bit)", Common 4.0-dev User Profile:

I closed  and reopened 10 times after having had renamed user profile - no crash.

An open-import problem here is that after having opened the document the undo stack already contains 20 items, what might be related to crash.