Issue 122989 - OS/2 always printing one copy
Summary: OS/2 always printing one copy
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: 4.0.0
Hardware: All OS/2
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Depends on:
Blocks: 126518
  Show dependency tree
Reported: 2013-08-09 10:29 UTC by Yuri Dario
Modified: 2017-05-25 15:57 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Note You need to log in before you can comment on or make changes to this issue.
Description Yuri Dario 2013-08-09 10:29:14 UTC
Regardless of number of copies in print dialog, only one is sent to OS/2 print manager.
Comment 1 Yuri Dario 2013-08-09 12:52:29 UTC
one copy is printed only if 'collate' is enabled (which is the default).

removing collate flag from print dialog, makes number of copy to appear in spooled file.
Comment 2 Yuri Dario 2013-08-09 15:14:28 UTC
It seems that collation is the default behavior for OS/2 drivers (and on other platforms too). So it makes sense to report it as supported.
Drawback of this is that non-collated printing is not possible, but there isn't a way to disable this in AOO.
Comment 3 Yuri Dario 2013-08-10 05:21:51 UTC
Andi testing results:

I've tried with both of my printers. One PCL5 or PCL6 the other Postscript. Both works well.

AOO400m3(Build:9702)  -  Rev. 1499345
Both PCL5 and PS: 4 page document, page 1-2 in AOO dialog, 2 copies, collated checked or unchecked, worked all well except output is always collated even when not checked in AOO
PCL: 4 page document, page 1-4, 2 copies, even in reverse order works okay (still every time collated no matter if checked or not)

PCL: 4 page document, page 1-2 in AOO, 1 copies in AOO but 2 copies in OS/2 Job dialog works too but this time not collated as it was not checked in Job dialog.
PCL: 4 page document, page 1-2 in AOO, 2 copies in AOO but 1 copies in OS/2 Job dialog, collated not checked, OS/2 Job dialog 'not sorted' but output is still sorted

PS: 4 page document, page 1-4 in AOO, 2 copies in AOO, collated checked, in OS/2 Job dialog 'not sorted', but output is collated
PS: 4 page document, page 1-4 in AOO, 2 copies in AOO, collated not checked, in OS/2 Job dialog 'not sorted', now output is not collated

Other apps works too but the usually do not have the 'copies' setting in the print dialog. But the OS/2 Job dialog offers this setting which works too at least with MED.

It seems the AOO collated check box is not honored at all with my PCL printer regardless of OS/2 Job dialog setting.
In contrary with PS if in OS/2 Job dialog 'not sorted' is selected the AOO collated setting works as designed. If OS/2 Job dialog 'sorted' is enabled then this overrules the AOO setting.

Every time all pages are printed successfully. Even 4 pages on 1 sheet with boardes, 2 copies works. Only with 2 pages on 1 sheet you have to select Landscape in OS/2 Job dialog to get 2 Portrait pages on one Landscape sheet. But this is exactly what you see in the print dialog preview.

All in all AOO printing works pretty well here.
Comment 4 Yuri Dario 2013-08-10 05:56:21 UTC
Some more details about AOO printing of a 2 page doc with 2 copies.

If AOO collate is on, AOO prints with simulated collation, so it spools a 4 page document (p1,p2,p1,p2) with 1 copy (print is effectively collated).

If AOO collate is off, AOO spools 2 pages and says spooler to print 2 copies; but the OS/2 drivers are using collation by default, so this does not work as supposed.

I think I will enable collation under OS/2 too, since this seems default behavior and allows spooling smaller files.