Issue 123992 - OO Writer sometimes crashes directly after opening, or after a few minutes. I have LITTLE computer knowledge & I need to format all my old MS Word docs into OO because I don't have MS permission to run MS Office on my Laptop running Vista HP Help
Summary: OO Writer sometimes crashes directly after opening, or after a few minutes. I...
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: editing (show other issues)
Version: 4.0.1
Hardware: PC Windows Vista
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash, needmoreinfo
Depends on:
Blocks:
 
Reported: 2014-01-07 22:46 UTC by John DeCesare
Modified: 2017-05-20 10:11 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description John DeCesare 2014-01-07 22:46:23 UTC 
OO crashes upon opening or after a few minutes.  I need to reformat all my old MS Word docs into OO so that I can work on them.  I have a Toshiba Satellite Laptop w/Vista HP.  OO keeps crashing every time I open it, or soon after.  Sometimes it stays stable for 15min or so & then crashes which freezes up the entire computer & the only way to unfreeze is to reboot.  This is EXTREMELY annoying & I wish that you can provide a specific solution.  HELP. Thanks so much.

John DeCesare (decesare.john@comcast.net)
Comment 1 Rainer Bielefeld 2014-01-08 05:39:46 UTC 
NOT reproducible with "AOO 4.0.1   – German UI / German locale  [Rev. 1524958 2013-09-20 11:40:29]" on  German WIN7 Home Premium (64bit)", “historic”  4.0  User Profile used for all  predecessor versions.

@John DeCesare 
Probably something with your PC, your individual AOO installation or similar, but not a general AOO problem.
Comment 2 Edwin Sharp 2014-04-17 18:37:26 UTC 
Can not reproduce
AOO420m1(Build:9800)  -  Rev. 1586681
Rev.1586681
Win 7