Issue 126671 - writer crashes on doc open
Summary: writer crashes on doc open
Status: CONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: 4.1.2
Hardware: PC Windows 10
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash
Depends on:
Blocks:
 
Reported: 2015-11-19 07:52 UTC by vzhik
Modified: 2023-05-19 21:42 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 4.1.14
Developer Difficulty: ---

Attachments
file which crash Writer. Language - russian. (305.50 KB, application/msword)
2015-11-19 07:52 UTC, vzhik 		no flags Details
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Description vzhik 2015-11-19 07:52:27 UTC 
Created attachment 85142 [details]
file which crash Writer.  Language - russian.

when I open the file in ms office all right, I can see the text and can be edited.
when I open the file in the OO Writer program crashes
may be invalid file, I do not know. I did not create the file.
It is present on Windows 7 x64, Windows 8.1 x64. Others not tested.
Comment 1 Robert Pollak 2015-11-19 07:59:57 UTC 
LibreOffice Writer does not crash with this file.
Comment 2 vzhik 2015-11-20 05:43:19 UTC 
(In reply to Robert Pollak from comment #1)
> LibreOffice Writer does not crash with this file.

Thanks. It is better than anything.
Only in LibreOffice formatting is a little lost.
Comment 3 Theodore Matula 2016-04-26 02:45:26 UTC 
Summary: I was able to reproduce this bug with the file provided in this report. I tried to open this in both Microsoft Word 2010 and Open Office 4.1.2 I should note that I most of my settings are default and in English, so maybe this has to do with some language settings or language packs? I'm thinking that maybe the issue is with the Russian Language of the file. Any further analysis would be helpful.

Version: 4.1.2 AOO412m3(Build:9782) - Rev. 1709696

Specs:
OS: Windows 10 64-bit
Processor: Intel 17 2600k 3.4 Ghz
Graphics Card: Nvidia GTX 770 (2gb VRam)
RAM: 8 GB
Monitor: Asus 24" Monitor

Steps for Open Office:
1. Open a new document in Open Office Writer
2. Click File->Open
3. Select the document attached to this report and Click Open

Result: A window pops up that says "Open Office Has Stopped Working".

Steps for Microsoft Word 2010:
1. Open a new document in Word 2010
2. Click File->Open
3. Select the document attached to this report and Click Open

Result: The file opens and is ready to typed in.
Comment 4 orcmid 2016-04-26 04:14:12 UTC 
I confirm that the Russian Language document opens fine in Word 2016 on Windows 10 Pro x64.  

Opening the file on the same system with Apache OpenOffice 4.1.2 provides an immediate crash report ("stopped working") from Windows.  This appears to happen during the conversion from .doc format.
Comment 5 orcmid 2016-04-26 04:33:07 UTC 
(In reply to orcmid from comment #4)
> I confirm that the Russian Language document opens fine in Word 2016 on
> Windows 10 Pro x64.  
> 
> Opening the file on the same system with Apache OpenOffice 4.1.2 provides an
> immediate crash report ("stopped working") from Windows.  This appears to
> happen during the conversion from .doc format.

A couple of additional observations: 

 1. The original .doc file has tracked changes.  

 2. Opening the file in LibreOffice 5.0.0 x64 succeeds although the formatting is messed up, leading to a 33 page document instead of the 14 pages show in Word 2016 with only change bars and not the changes.  With the deletions and insertions made visible in Word 2016, the document only expands to 16 pages.
Comment 6 Matthias Seidel 2022-12-29 20:24:40 UTC 
I was able to open the attached doc with AOO 4.1.13 on Ubuntu 16.04 without problem.

I get a 16 page document in Cyrillic including comments and changes.
I did not check the formatting.

On Windows 10 I get a crash during the initial import.