Issue 127427 - Crash on open of document or creation of document after installation of osx security update 2017-002
Summary: Crash on open of document or creation of document after installation of osx s...
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.1.3
Hardware: Mac OS X 10.11
: P5 (lowest) Normal with 2 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-05-26 20:00 UTC by xorx
Modified: 2017-06-08 21:38 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Crashdump when starting writer from GUI. (67.11 KB, text/plain)
2017-05-27 12:32 UTC, xorx 		no flags Details
Crash dump when starting swriter from shell (63.62 KB, text/plain)
2017-05-27 12:33 UTC, xorx 		no flags Details
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Description xorx 2017-05-26 20:00:58 UTC 
AOO worked fine until yesterday: I installed mac osx 10.11 security fix 2017-002. Now AOO crashes whenever I try to open or create a document.

If I start AOO from the menu the splash screen apears and I can select to open or create a document, but then it crashes. The same happens when double clicking a document.
Comment 1 xorx 2017-05-27 12:32:48 UTC 
Created attachment 86119 [details]
Crashdump when starting writer from GUI.

Crashdump when starting writer from GUI
Comment 2 xorx 2017-05-27 12:33:46 UTC 
Created attachment 86120 [details]
Crash dump when starting swriter from shell

Crash dump when starting swriter from shell
Comment 3 xorx 2017-05-27 12:34:21 UTC 
Find two crash dumps starting swriter directly form shell and starting writer from gui.
Comment 4 oooforum (fr) 2017-05-27 15:43:00 UTC 
First, try to reset your user profile.
Comment 5 xorx 2017-05-27 19:32:14 UTC 
Removing the user profile did not resolve the issue. On first startup after removing profile, open office recreated the profile, but did hang unresponsive.

After restart of oo the crash behaviour as described before reappeared.
Comment 6 xorx 2017-05-31 13:09:04 UTC 
Are there any more suggestions or at least a confirmation of this problem?
Comment 7 oooforum (fr) 2017-06-02 12:39:25 UTC 
Find a user with same configuration is not easy
Maybe you can post on forum or mailing list to get confirmation by other people.
Comment 8 xorx 2017-06-05 21:28:35 UTC 
(In reply to oooforum (fr) from comment #7)
> Find a user with same configuration is not easy
> Maybe you can post on forum or mailing list to get confirmation by other
> people.


My solution was to drop openoffice and replace it by NeoOffice (oo-based). It runs out of the box. Obviously NeoOffice developers have solved the problem allready.
Comment 9 Marcus 2017-06-08 21:37:52 UTC 
As it is not reproducible I'm closing this issue.