Issue 127596 - Calc with DDE don't close and prevent windows 10 copy/paste
Summary: Calc with DDE don't close and prevent windows 10 copy/paste
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Calc
Classification: Application
Component: ui (show other issues)
Version: 4.1.4
Hardware: PC Windows 10
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-11-17 16:07 UTC by Maurício Kataoka
Modified: 2017-12-08 19:51 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Maurício Kataoka 2017-11-17 16:07:20 UTC 
I didn't know why my PC desktop's copy/paste function eventualy stops working until I updated also the openoffice on my Windows 10 notebook from 4.1.3 to 4.1.4 version. Suddenly it started to happen on it. 

I use a Brazilian software called "ProfitChart Pro"  to financial market and a calc spreadsheet liked to it via DDE link.

Calc never closes completely. The windows does but it's process stay on memory and accumulates no matter how many time I open it and closes again.

Closing all frozen instances, copy and paste works again.

I've uninstalled 4.1.4 and instaled back the 4.1.3 version on nboth computers and wverything is working fine.
Comment 1 oooforum (fr) 2017-11-18 15:58:53 UTC 
First, try to reset your user profile.

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.
Comment 2 Maurício Kataoka 2017-11-21 13:56:09 UTC 
I couldn't find how to reset my user profile.

What does it means, anyway? Is there something wrong with my user?
Comment 3 Maurício Kataoka 2017-11-21 13:57:00 UTC 
I mean, what's wrong with my user?
Comment 4 Keith N. McKenna 2017-11-21 16:03:58 UTC 
(In reply to Maurício Kataoka from comment #2)
> I couldn't find how to reset my user profile.
> 
> What does it means, anyway? Is there something wrong with my user?

For instructions on how to reset your profile see the following link:https://wiki.openoffice.org/wiki/Documentation/How_Tos/Handling_the_OpenOffice.org_User_Profile#Resetting_the_User_Profile

It could be nothing at all, but based on history it is the first troubleshooting step that we recommend.
Comment 5 oooforum (fr) 2017-12-08 17:04:25 UTC 
No news from OP since +15 days.
So we can think that procedure works.