Issue 128593 - The Norwegian language pack (Bokmål) cannot be installed if the proposed location of the unpacked files is accepted
Summary: The Norwegian language pack (Bokmål) cannot be installed if the proposed loca...
Status: UNCONFIRMED
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: 4.1.15
Hardware: PC Windows 11
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-02-19 16:56 UTC by Czesław Wolański
Modified: 2024-02-20 14:36 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Error 1311 prevents installation (158.72 KB, image/png)
2024-02-19 16:58 UTC, Czesław Wolański 		no flags Details
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description Czesław Wolański 2024-02-19 16:56:08 UTC 
For the Norwegian (Bokmål) language pack,
the installer suggests a destination folder such as:

"(...)\OpenOffice 4.1.15 Language Pack (Norwegian (Bokmål)) Installation Files".

If accepted, an error message 1311 will be displayed during installation.

Tested on Windows 7 and 11 (also with OOo 3.3.0 run in parallel).

Interestingly, the installation succeds if one removes the "å" in "Bokmål" or replace it with e.g. "a".
Comment 1 Czesław Wolański 2024-02-19 16:58:04 UTC 
Created attachment 87228 [details]
Error 1311 prevents installation
Comment 2 Matthias Seidel 2024-02-19 17:16:05 UTC 
Installs without problem on German Windows 10.
Comment 3 Matthias Seidel 2024-02-19 17:24:41 UTC 
Also no problem on German Windows 11.
Comment 4 Czesław Wolański 2024-02-20 10:07:17 UTC 
Thank you for checking out my ticket.

The _standard_ Language & Region settings on my machines are:
- Windows display language (Polish), Region (Poland),
  Regional format (Polish (Poland));
- under "Administrative language settings",
  "Language for non-Unicode programs" is set to Polish.

With these settings, the installation of the Norwegian (Bokmål)
language pack ends with error 1311.

As I mentioned, the problem is with the letter "å" in the name
of the proposed destination, but it turns out that it also occurs
with "ø" and "æ".

If I change "Language for non-Unicode programs" to
"English (United States)", or "German (Germany)"
or "Norwegian (Bokmål)" the installation succeds.

Could this be related to differences in character encoding (flavours)?
Comment 5 Matthias Seidel 2024-02-20 11:37:06 UTC 
Definitely, this is most likely a problem with a special character in the path.
The MSI installer does not seem to like it... ;-)

I think we once had a similar issue with a special character in the user name (and therefor in the path to the desktop) which I could not replicate on German Windows.