Apache OpenOffice (AOO) Bugzilla – Issue 19558
Replicable crash with attached file
Last modified: 2003-10-08 07:23:07 UTC
Found this bug with Writer 1.1RC4 (German version) on Win98SE. The file was created in Writer from scratch, not imported. Easiest way to replicate bug: - unzip files - create a copy of "bugfile", for example "copy of bugfile" - start Writer - click open, select bugfile. it should open normally. - click open again, select the copy of bugfile. At this point, Writer hangs replicably on my machine, even after a clean reboot. The progress bar finishes normally, then disappears so the grey background behind it becomes visible. After that, Writer is frozen and must be shutdown with ctrl-alt-del. The fact that both files are identical does not seem to be important. It seems you can open any file, and then open "bugfile" to cause this. The strange thing is that Writer does not hang when "bugfile" is opened the first time. Neither does it when you do the following: - open Writer - create a new Writer document (so you're in the second window now) - in this second window, open "bugfile" - click open again, open "copy of bugfile" This procedure did never crash so far, although the only difference is creating an empty document before the procedure described first. Another thing I found out: For testing, I split the file into two parts (see zip file). Both can be opened in any combination without problems. Now follow these steps: - create a new file in Writer - select the entire contents of "first half" and paste it into the new file - repeat for "second half" (append to the new file) - save the new file (e.g. "bugfile reassembled") The new file shows the same behaviour as "bugfile", although both parts load normally. The tables resulted from copy-and-paste operations from several sources: SPSS 10/11 data and output, Excel, OOo Spreadsheet. Inserting always went without problems and worked the same way for all programs.
Created attachment 9295 [details] The file
Followed the instructions to replicate the bug and it didn't freeze for me. Using 1.1rc4 English. Have you tried reinstalling and see if the problem persists?
I can not reproduce on GNU/Linux with RC4 English nor with our self build Czech version.
jmm: Which OS did you try it on? Will check this today on another Win98 machine I have access to. If it doesn't replicate there, I'll reinstall it into a new dir and see if it persists on my machine.
Hi rm888, thanks for using and supporting Openffice... This is not reproducable here on my machine running Solaris and WIN98! set Prio to P3... reassigned to mci...
set to WORKSFORME...
HI rm888, maybe it's a config problem of your windows?? If there's no new comment from anybody confirming the problem this Issue has to be closed on 10/06/2003, sorry...
Ok, this is strange... No problems on the other machine. Same OS (Win98SE), same OOo install files used, similar configuration. So I applied the repair option (of the installer) to my installation. No change. I uninstalled RC4 completely, renamed the remaining folder, reinstalled (into a folder with a different name, just to be sure). The bug still persists. I checked the registry for any entries still pointing to the old installation. The only one was wordbook-related, and changing it had no effect. I'm out of ideas what to try next. The only related thing that differs to the other machine is that I still have OO 1.0 and OO 1.0.3.1 installed (in separate directories). OO 1.0.3.1 can open the file in any combination without problems. I also deactivated any programs that might interfere, like my virus scanner. No change. Any suggestions welcome.
closing this Issue now... seems to depend on your machine/OS installation/...