Apache OpenOffice (AOO) Bugzilla – Issue 21988
Width of page is squished in the UI. Prints OK.
Last modified: 2003-12-17 08:09:02 UTC
The ruler, page, and fonts are squished together in Write and Presentation. The length seems okay, giving the paper a very long, narrow look. It's impossible to read anything as the words appear on top of each other. The printer is set up in CUPS, HP-950C. Everything prints okay and is legible.
*** Issue 21989 has been marked as a duplicate of this issue. ***
*** Issue 21990 has been marked as a duplicate of this issue. ***
*** Issue 21991 has been marked as a duplicate of this issue. ***
*** Issue 21992 has been marked as a duplicate of this issue. ***
Created attachment 11025 [details] Linux-RH9: Screen shot of the issue. Vertical size okay, horizontal size is squished
reassigned to mci
Hi turpcalles, thanks for using and supporting OpenOffice... Please try our newest version and send a new comment if your problem occurs again... If there's no new comment until 12/04/2003 I assume this works now and I'll have to close this Issue ... set to worksforme
Hi MCI, Thanks for your input. I thought about that also. I'm using ??-5m19 build 869, which I think is your newest version. It did this with one included on Redhat 8 several months ago when I first started trying on Linux. I've reinstalled and downloaded Linux AND OpenOffice several times on 2 different boxes. It only worked once for 1 session. I'm more comfortable with Linux now, and would rather not keep resinstalling it. Has anyone heard of anyone else having this problem? or is it just me?
Hi turpcalles, it looks like we need more info :) Please attach the output of "xdpyinfo" to this Issue ... I assume your OOo setting for the papersize is "letter" or do you use a pagewidth of nearly 7cm??? The XF86config file may help, too...
Created attachment 11827 [details] File xdpyinfo
Thanks again, I've uploaded xdpyinfo and I'll upload XF86config shortly. You're correct about the paper size, It's set to "Letter". Selecting a different paper size will change it relative to the Letter size, but it will still be squished.
Hi turpcalles, thanks for your input. It seems you uploaded the file xdpyinfo... We need to get the output of xdpyinfo... Please do the following: 1. in an xtrem/konsole do the following: xdpyinfo > xdpyinfo.txt 2. please attach the file xdpyinfo.txt to this Issue...
Hi turpcalles, of course i wanted to say/write: Please do the following: 1. in an xterm/konsole do the following: xdpyinfo > xdpyinfo.txt 2. please attach the file xdpyinfo.txt to this Issue...
Created attachment 11902 [details] cdpyinfo output
My bad. It took a couple of tries to do it, but this should be what you requested. Thanks again for your help.
Hi turpcalles, thanks for your input... I just wanted to remember you to send us the XF86config file, too... thanks
Created attachment 11914 [details] XF86Config file
Hi MCI, I found the problem! When I selected my monitor during setup it did not (ever) assign the dpi to the screen; obviously important to formatting text in Open Office. The Display setting screen in Redhat had the dpi as "Unknown". I had to reinstall OO to get it to work afterwards, but everything is in order now. Would it be possible to set up a default in case there is no value? Again, thank you for your support, and pointing me in the right direction. There is no way I'm getting out of this one without looking embarrassment. Thanks again.
closing