Issue 24540 - Merely saving file in an external format causes spurious warning
Summary: Merely saving file in an external format causes spurious warning
Status: CLOSED DUPLICATE of issue 32675
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 1.1
Hardware: PC All
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: bettina.haberer
QA Contact: issues@framework
URL:
Keywords: oooqa
: 24724 (view as issue list)
Depends on:
Blocks:
 
Reported: 2004-01-18 22:25 UTC by acli
Modified: 2004-08-06 21:41 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description acli 2004-01-18 22:25:08 UTC 
Suppose the user opens an sxw document. *Without doing anything else*, the user
saves it in some external format (e.g., to convert it into plain text or HTML).

If the user, again *without doing anything else*, immediately close the document
(note that absolutely no change has been made), OOo prompts "Saving in external
formats may have caused information loss. Do you still want to close?"

This warning is superfluous and confusing to the user, because it is impossible
that information loss could have occurred (because no changes had been made); it
should never have been given in this case.
Comment 1 h.ilter 2004-01-19 12:25:31 UTC 
Component changed from Word processor to framework.
Comment 2 thorsten.martens 2004-01-20 09:25:28 UTC 
This warning isn´t superfluous and must be displayed this time. Data loss can
occur ! Just imagine you open sxw document with pictures, special formatted
paragrafs, tables,... and save this doc as a simple txt - file. Many data and
information will be lost. This can be interpreted as data loss by the user and
therefore this warning is wanted and displayed.
However a wish for an enhancement or a feature may be written but this issue is
not a defect.
Comment 3 acli 2004-01-20 09:32:58 UTC 
This is a very strange argument.

This assumes that the user is clueless (don't know what a text document is,
probably because OOo incorrectly calls a word processor document "Text"), but at
the same time assumes that the user knows what "data loss" is. If the target
audience is assumed to have low technical knowledge, the diction of the warning
message is way off.

To users that understand what "data loss" is, the first thing they will think of
is that the document need to be saved. But the document does not need to be
saved BECAUSE THE USER HAS NOT MADE ANY CHANGES.

Per request, reopening as "enhancement".
Comment 4 thorsten.martens 2004-01-20 10:12:40 UTC 
TM->BH: Please have a look, thanks !
Comment 5 chadley78 2004-03-04 15:47:52 UTC 
*** Issue 24724 has been marked as a duplicate of this issue. ***
Comment 6 opoplawski 2004-03-23 20:43:37 UTC 
I would like to request a configuration option to be able to disable both of
these warnings.  I imagine many people will need to use OO to modify MSOffice
documents on a regular basis and will (like myself) quickly find these messages
bothersome.

This will hopefully satisfy both the need to warn novice users and the ability
for experienced users to avoid annoying messages.
Comment 7 lohmaier 2004-08-06 21:40:57 UTC 
duplicate see also issue 26828

*** This issue has been marked as a duplicate of 32675 ***
Comment 8 lohmaier 2004-08-06 21:41:53 UTC 
closing duplicate.