Issue 28685 - mail system unusably slow
Summary: mail system unusably slow
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Mailing lists (show other issues)
Version: current
Hardware: All All
: P2 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2004-05-03 23:21 UTC by lsuarezpotts
Modified: 2004-08-02 22:37 UTC (History)
4 users (show)

See Also:
Issue Type: TASK
Latest Confirmation in: ---
Developer Difficulty: ---


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Description lsuarezpotts 2004-05-03 23:21:43 UTC
Mail systems are very very slow on OOo.  It is possible that it is the new worm affecting Windows 
machines.  

Can you ask ops to take the necessary steps to accelerate mail, at least until the worm has turned?

thanks
Louis
Comment 1 Unknown 2004-05-04 05:24:42 UTC
Checking on the snail in mailing system

It would be convienient  if you could give a working example of mailing system 
being slow, just in case am not able to identify the decrease in speed for 
some of my test projects

Thanks

Mohan 
Comment 2 pavel 2004-05-04 06:00:29 UTC
BTW - it was unbelievably slow yesterday, but now, I sent mail to releases and
it was back to me almost instantly.
Comment 3 Unknown 2004-05-04 06:30:39 UTC
Even  tested out in a project & the mail was real quick.




Comment 4 lsuarezpotts 2004-05-04 06:39:18 UTC
Mohan
let's keep this open a little to see if the problem recurs tomorrow US time.  I suspect it was due to 
sasser and if it is episodic like that, it may be tolerable. If not, or if it turns out to be chronic, then 
perhaps we can see what to do.
thanks
Louis
Comment 5 Unknown 2004-05-04 17:53:23 UTC
Louis,

If it cannot be re-created & the end user cannot re-create then I suggest we
close this issue & re-open once it can be produced.

Eric
Comment 6 sander_traveling 2004-05-04 19:12:27 UTC
its certainly unbelievably slow today and has degraded from 1 hour turnaroud to
over two hours
Comment 7 pavel 2004-05-04 19:42:34 UTC
Sander told me on IRC he added comment here:

20:12:56 <reals>        paveljanik: just added a comment about...

It is 20:41:29 now. I still haven't received notification from IZ. I will enter
exact time once my mail server will catch it from @ooo.
Comment 8 pavel 2004-05-04 20:36:39 UTC
S I receved Sander's mail ar 21:22:

From root@openoffice.org  Tue May  4 21:22:12 2004
Return-Path: <root@openoffice.org>
X-Original-To: Pavel@Janik.cz
Delivered-To: Pavel@Janik.cz
Received: from openoffice.org (s002.sfo.collab.net [64.125.133.202])
        by janik.cz (Postfix) with SMTP id 6FF3EC9C6
        for <Pavel@Janik.cz>; Tue,  4 May 2004 21:22:11 +0200 (CEST)
Received: (qmail 3059 invoked by uid 5302); 4 May 2004 18:12:28 -0000
Delivered-To: tigrisq-pjanik@www.openoffice.org
Received: (qmail 3047 invoked by uid 5000); 4 May 2004 18:12:27 -0000
Date: 4 May 2004 18:12:27 -0000
Message-ID: <20040504181227.3046.qmail@openoffice.org>
Subject: [Issue 28685]  mail system unusably slow
Reply-To: issues@www.openoffice.org
From: svesik@openoffice.org
To: pjanik@openoffice.org

Ie. 1:10 later.
Comment 9 pavel 2004-05-04 21:01:22 UTC
Another e-mail arrived:

Mail:

Message-ID: <c78o2b$e7n$1@staroffice-news.germany.sun.com>
Date: Tue, 04 May 2004 20:39:13 +0200
Received: from openoffice.org (s002.sfo.collab.net [64.125.133.202])
        by janik.cz (Postfix) with SMTP id 15852C563
        for <pavel@janik.cz>; Tue,  4 May 2004 22:00:23 +0200 (CEST)

so the delay is 1:20 minutes now.
Comment 10 lsuarezpotts 2004-05-04 21:34:43 UTC
I sent a note to dev@porting my time 1:20 (PDT -0700) and as of 1:34PDT it had not been received.  
Louis
Comment 11 lsuarezpotts 2004-05-04 21:36:17 UTC
Eric: can you look into site load NOW and see if there is something that can be done NOW to accelerate 
mail delivery?  

Thanks!
Louis
Comment 12 Unknown 2004-05-04 23:17:25 UTC
I tried subscribing to the collabtest mailing list & it has been over 30 minutes
& still no verify subscribe email.
I am opening an internal pcn to address this.
Eric
Comment 13 Unknown 2004-05-04 23:25:32 UTC
I created pcn28526 to have this issue addressed.
Eric
Comment 14 lsuarezpotts 2004-05-05 00:23:09 UTC
thanks, eric!
louis
Comment 15 Unknown 2004-05-05 00:26:55 UTC
So far the feedback I have received is that  there are a couple of new viruses
causing a lot of spam here. The system is very busy & operating normally.
This should only be temporary as the virus spams clear out.

Eric
Comment 16 Unknown 2004-05-15 01:11:58 UTC
I would think that this has cleared up now, please re-open if this is not the case.
Thanks,
Eric
Comment 17 Unknown 2004-08-02 22:37:53 UTC
Closing this issue.