Apache OpenOffice (AOO) Bugzilla – Issue 3128
Execution fails with .sversionrc wrong version message
Last modified: 2003-09-08 16:53:51 UTC
OpenOffice 641C will not start after install. It gives the message: The application cannot be started. The configuration file "/home/splante/.sversionrc" does not support the current version Do you want to start the setup application to check your installation? <Yes> <No> If I click <Yes>, I am given the opportunity to "repair" the current install. This appears to quickly complete successfully and everything ends. However, when I then try to execute soffice, I get the original ".sversionrc" dialog box. I've tried deleting the ".sversionrc" file. It then gives a message indicating it's go install again. I then go through the full workstation install and .sversionrc is recreated. Following this install, however, I get the same ".sversionrc" error dialog box on starting soffice. Note the following: [splante@guinness splante]$ cd [splante@guinness splante]$ pwd /home/splante [splante@guinness splante]$ ls -l .sversionrc -rwxr-xr-x 1 splante isiusers 79 Feb 18 2002 .sversionrc* [splante@guinness splante]$ cat .sversionrc [Versions] OpenOffice.org 641=file:///home-local/splante/OpenOffice.org641 [splante@guinness splante]$ ls -ld /home-local/splante/OpenOffice.org641/ drwxr-xr-x 4 splante isiusers 344 Feb 18 18:10 /home-local/splante/OpenOffice.org641// [splante@guinness splante]$ ls -l /home-local/splante/OpenOffice.org641/ total 337 -rw-r--r-- 1 splante isiusers 295695 Feb 18 18:07 instdb.ins -rw-r--r-- 1 splante isiusers 5683 Dec 20 06:00 LICENSE -rw-r--r-- 1 splante isiusers 6208 Dec 20 06:00 LICENSE.html -rw-r--r-- 1 splante isiusers 302 Dec 20 06:00 README -rw-r--r-- 1 splante isiusers 496 Dec 20 06:00 README.html lrwxrwxrwx 1 splante isiusers 42 Feb 18 17:09 setup -> /usr/local/OpenOffice.org641/program/setup* -rw-r--r-- 1 splante isiusers 17882 Feb 18 18:10 setup.log drwxr-xr-x 3 splante isiusers 72 Feb 18 18:10 share/ lrwxrwxrwx 1 splante isiusers 44 Feb 18 17:09 soffice -> /usr/local/OpenOffice.org641/program/soffice* lrwxrwxrwx 1 splante isiusers 44 Feb 18 17:09 spadmin -> /usr/local/OpenOffice.org641/program/soffice* drwxr-xr-x 15 splante isiusers 360 Feb 18 17:09 user/ [splante@guinness splante]$ I'm running Mandrake with kernel 2.4.8-26mdk and glibc version 2.2.4. I have tried both of these scenerios with the same result: 1. Initial install with /net option as root followed by workstation isntall as myself 2. Simple install as myself.
This is one of these 'can't reproduce' issues. We have no problem to install and run OOo on Mandrake (have a look to issue 3127). The only problem I can see in your description: the path to OOo isn't correct: .sversionrc: >[Versions] >OpenOffice.org 641=file:///home-local/splante/OpenOffice.org641 and message box: >"/home/splante/.sversionrc"
I don't see what you're saying is incorrect. My home directory is /home/splante and the .sversionrc file is there. My home dir is an NFS mount so the workstation install is in /home-local/splante. The .sversionrc file contains a URL referencing the workstation install dir: /home-local/splante/OpenOffice.org641. I understand that this problem doesn't manifest itself on all systems--is there something I can do to help identify what combination of factors cause it? I noticed bug 2659 seemed to have the same problem, but you never heard back from the guy. We have another new install of Mandrake here with the same problem and I'd like to work with you to resolve it.
I can't reproduce this issue on my mandrake and have no idea why it won't start on your box. Meanwhile we are at version 1.0.1 and I had never had a problem to make a standard or workstation installation. Maybe a step by step description will help me.