Apache OpenOffice (AOO) Bugzilla – Issue 31642
Need for an alternative, simplified, issue query mechanism
Last modified: 2004-07-18 18:28:44 UTC
Need for an alternative, simplified, issue query mechanism I am a dedicated user of OpenOffice, especially the word processor and spreadsheet. I am also a programmer with 15 years of experience. I am not deeply involved with the development of OpenOffice, but I am conscious of problems here and there and am capable of reporting them concisely. I therefore want to use IssueTracker to query the issue database in an extremely straightforward way to see if anyone, at any time, raised an issue about some problem I have found. If a relevant issue exists then I won't raise a new issue, regardless of the existing issue's internal status, who is dealing with it etc. I just want to find out if I have found something new. If it is new I will open a new issue and report it. The problem is with the query page. It is a nightmare of obscurity and details which make no sense for someone who is not deeply involved in the development process. I understand that for those involved in this process this page must be a very useful tool, but for those outside this process it is an impenetrable jungle! Why can we not have a simplified issue query page based on the new issue pages, in which the potential issue reporter provides the same basic information as on those pages, but is asked for a Search Expression (some relevant words) instead of a Summary and Description. The state of an issue is not important for a potential issue reporter. He just wants to know if the issue has been identified. My bet is that a simplified issue query mechanism could considerably reduce the number of duplicate new issues.
I have written an FAQ that may help... It can be found here. http://www.oooauthors.org/oocommunity/FAQs/General/faqgeneralissues/20040321a/faqentry_view Please let me know how it can be made more helpful. Thanx.
I dug into this a bit further updated the FAQ with more notes found in past reports of this issue. To find past issues related to this one, I submitted a query with all choices selected in the status field, the word, issue, typed into the summary field, and the phrase, search query queries, typed into the field labeled, A descriptive entry, with "Any words/strings" selected from the adjacent drop down menu. From that query, I found Issue 11589, Issue 20641, and Issue 22623 all related to the issue reported herein. I am marking this as a duplicate to Issue 11589. *** This issue has been marked as a duplicate of 11589 ***
Marking this issue as closed.