Apache OpenOffice (AOO) Bugzilla – Issue 31927
No activity report during long lasting operations
Last modified: 2013-02-07 22:32:23 UTC
The behavior of OOo is often non-compliant with basic ergonomy this way. The ergonomy says, that if program does some kind of long operation, it _should_ notice user about it, and preferably displays some estimate, how long will the task take to perform. In contrast, many users complained about OOo's two main problems with that: 1, Starting the OOo. Even on better-than-average machine, it takes several seconds for OOo to open at least the splash screen so that user is noticed that OOo is opening. During that significant period of time, nobody knows what's happening and whether anything is happening either -user is not shure whether OOo is starting or not. This leads to confusion, multi-starting that even prolonges the start because more instances are starting simultaneously. Users are extremely unhappy with that and consider OOo lower-quality program. User likes and desires to know, what's happening, and specially whether "computer" obeys his commands. OOo should display the splash screen from the very beginning of startup so that user knows it is starting. And the "thermometer" should be more verbose instead of five jumps until opening. It should display opening status more smoothly. 2, Opening a file, saving file. There are many "vacuum" seconds when user also cannot figure out, if OOo is doing something, or is frozen, or whatever. Even with small files, it takes several seconds to display "thermometer" in bottom line of OOo, and even that one dosen't run smoothly. Typically: first no signs of life for long time, then thermometer appears, again nothing happening, and then it jumps to the end, again period of undefined time, and woala file is open. User is irritated and feared because he dosen't know in any moment during opening, whether OOo is still alive. For him the behavior looks like dying heart's EKG.
see also issue 20269
changing defect -> enhancement
TM->BH: Please have a look.
*** Issue 31927 has been confirmed by votes. ***
To grep the issues easier via "requirements" I put the issues currently lying on my owner to the owner "requirements".