Apache OpenOffice (AOO) Bugzilla – Issue 47585
File could not be reopened
Last modified: 2013-08-07 14:42:26 UTC
After editing a file A and saving it the file could not be reopened. After a while a window popped up for recoverable files the next time OO would start. However the file name was not shown in this window. Another file B that was open at the time file A was saved could also not be opened anymore. Both files were showing some problems during editing: while editing suddenly already text got broken up into pieces and spread out over several largely blank pages. At the end of the problematic area, in the lower right corner a small red arrow head got depicted (meaning unknown to me). In this area formulas also got deleted. I could not delete the blanks spaces without selecting across the problematic area and deleting everything in between. After that I was able to edit the file normally but as said the file A could not be reopened after saving it. I will attempt to open the documents with a later version of OO to see if the problematic files can be opened.
Created attachment 25177 [details] Returned error message on unsuccessful opening of an apparently corrupted writer file
please attach document where the crash can be created with to this issue, so that we can reproduce and fix the problem here. You can also send the document directly (mru@openoffice.org) for the case it contains confidential data. Feel free to re-open the issue when you've done. Thanks for supporting us!
Resolved wrong issue. Reopened now.
So, what is the issue here? Is it that the crash recovery is broken, or is there something wrong with the file or the save button? This seems very unclear. Or, looking at the error, could there be a problem with the Visual C++ library on the computer. Did we get the file yet or any more info? Marking as invalid until we can get more clarity on the problem or a copy of the file.
Clarification: this isue is either related to a) the VisualBasic library (see jpg file) or b) to issue 44924 on which I also submitted an issue. In the latter case, when I make changes to the formulas of a document which can still be edited, and save it after a few minutes, I cannot reopen it anymore. I will provide the problematic file on tomorrow.
Yes, please provide the problematic document; otherwise we will not be able to reproduce ther problem. The "Runtime error" displayed on the screen shot is a different problerm (insisted by the crash reporting tool). It is already tracked somewhere in "Framework" component.
Reopend.
MRU->ES: the xml code of the files seems to be corrupted. Please have a look. The documents will be provided via Mail.
Created attachment 25495 [details] ZZIP file with three files of which 0.71 cannot be reopened
This comments are associated with the attachment: corrupted_documents.zip. The 0.71 version cannot be opened. The 0.69 and 0.67 versions are also attached which have problems related to issue 44924. In the 0.67 version you can see these problems on pages 19 through 24 where after editing some formulas a lot of white space got inserted in the document around the formulas, I think due to issue 44924. Note that there is also small red arrow at the bottom of page 20 which got inserted by OO after I edited formulas. After I removed the white space I saved the file as 0.69. Further editing of formulas in 0.69 caused the same problems as in issue 44924. Then I saved the file as 0.71 which I could not re-open anymore. Thanks for taking care of this.
ES->DVO: loading 0.71 (see attached zip file) causes OOo to freeze and takes a lot of CPU.
I haven't had this problem anymore with load m104, possibly due to the fact that 44924 got resolved.
As per user comment, I am closing the issue.
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