Issue 49205 - Mail Merge Wizard create empty pages
Summary: Mail Merge Wizard create empty pages
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: 680m95
Hardware: All All
: P3 Trivial with 3 votes (vote)
Target Milestone: ---
Assignee: Oliver Specht
QA Contact: issues@sw
: 55598 (view as issue list)
Depends on:
Reported: 2005-05-13 08:11 UTC by simford
Modified: 2013-08-07 14:38 UTC (History)
8 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description simford 2005-05-13 08:11:49 UTC
steps to re-produce:
1. create an address list, three entries
2. start Mail Merge Wizard from Tools menu
3. use "Create a new document" in the first step
4. use address list created above, in the 3rd step
5. use "Save merged document" in the 8th step
   click "Save Documents" button 
   and save to a new file in .odt or .sxw
6. use the default settings in other steps.
7. open that file
8. change to "Page Preview" mode

Expected Results:
1. Three pages only
2. when click on the 3rd page, 
   should see "Page 3/3" on status-bar

Actual Results:
1. we get five pages, the 2nd and 4th ones are empty
2. when click on the 3rd page,
   status-bar shows "Page 1 3/5"
   click on 4th page, it shows "Page 2 4/5"
   5th page, it shows "Page 1 5/5"
Comment 1 michael.ruess 2005-05-13 08:34:28 UTC
Reassigned to HI.
Comment 2 h.ilter 2005-05-13 10:45:07 UTC
Double to i47820

*** This issue has been marked as a duplicate of 47820 ***
Comment 3 h.ilter 2005-05-13 10:45:38 UTC
Please see comment of OS
Comment 4 simford 2005-05-16 02:48:50 UTC
I still don't understand why this is a feature.
When I save as the seperate documents,
then I only get three files(one page per file).
But when I save as a merged document,
then I get 5 pages. :(

Further more, even if the blank pages are the feature.
How about the page info in the status bar?
Do you think "Page 2 4/5" is the correct info?
Comment 5 h.ilter 2005-05-27 10:15:25 UTC
HI->OS: We should really find a solution to prevent such confusion.
Comment 6 h.ilter 2005-10-07 14:49:56 UTC
*** Issue 55598 has been marked as a duplicate of this issue. ***
Comment 7 Regina Henschel 2005-10-07 17:56:26 UTC
Isn't it the same problem as issue 3910? You need the empty pages on a duplex
printer, otherwise you get a letter to one person on the back of the letter to
another person.
Comment 8 sci 2005-10-28 12:53:24 UTC
Same problem still existing in OO 2.0 (not RC but final).
Comment 9 samphan 2005-11-15 08:50:08 UTC
I run into this problem and found this issue.
If I use double-sided printing feature of my printer, fine. But some people
might not have such printer. If I use single-sided printing, I can overcome the
problem by printing only the right page.
However, looking at print preview and see blank pages is unfriendly. Having to
use such trick (printing only right pages) is unfriendly too.

IMO, there should be an option to turn this blank pages feature on/off. Lacking
such UI should be considered a bug.
Comment 10 gigahz 2006-05-14 00:14:39 UTC
I agree. It is good design, actually. If only we knew why the behaviour...
I have seen a dx printer only once; they're not popular here in Norway anyway.
Maybe a little "Insert a blank page if needed by duplex printers" or something
like that, checked by default maybe. I got very confused anyway. Is there a way
to disable this at present? The only way I find is to do this at Print time: 
Go Print, choose Options then uncheck "Right pages" from the "Pages" section, to
print only left- [presumably odd-number-] pages. 
If someone can get this on the wishlist for UI improvements it would be great,
though. Maybe a line in the help file, too? It doesn't say too much about why
the blank pages. 
It's a _bit_ annoying having to remove every second sheet from a big stack of
letters; worse even if someone printed directly to envelope via the
print-fold-and-put-in-envelope-machine... :) 500 unusable letters for every 500
good ones :P
Comment 11 claudiadzm 2006-08-23 09:52:31 UTC
I see the feature for duplex-printing. But I think it should be possible to
chose how the merged documents have to be created.
Actually the first paragraph of each merged record receives the paragraph-format
"insert break" and "with page style".
I think it should be the way, that normaly only the "insert break"-option should
be used. If you want a special page-style to be used, that should be possible
either by activating it in the first paragraph of the basic document or with a
paragraph-style that would be assigned to the first paragraph.
Comment 12 Oliver Specht 2006-08-23 13:30:48 UTC
The setting of break with page style _and_ new page number is necessary to let
each new document part start with the correct page number. This start at page 1
is the reason for the switch to a left page. 
Comment 13 helgekraak 2007-09-23 01:49:16 UTC
But how do I do a PDF export which only exports the right page? Is there a
feature missing?
Comment 14 Oliver Specht 2007-09-24 11:44:05 UTC
->helgekraak: Not that it matters but why do you want to create a PDF from a
result document of a mail merge? The intention of mail merge is IMO that you
want  either print the letters, send them via e-Mail or in rare cases manually
give the merges as single documents to the receivers. 
The combined result of all pages just makes it easy to check the outcome of the
merge before mailing/printing/separating the parts.

PDF export options are a different story anyway and should be filed as a new
issue - if there is none already.

BTW: The option not to print empty pages is already available in
tools/options/OOo Writer/Print (and in File/Print/Options) "Print automatically
inserted pages" 

Changing resolution to wontfix.
Comment 15 Oliver Specht 2007-09-24 11:44:28 UTC
Comment 16 helgekraak 2007-10-08 09:13:24 UTC
Created issue 82369 for extended PDF export options.