Issue 4963 - Need a "casual end user" issue reporting experience.
Summary: Need a "casual end user" issue reporting experience.
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: _openoffice.org administrative interface (obsolete) (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: issues@www
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-05-16 22:39 UTC by Unknown
Modified: 2017-05-20 09:42 UTC (History)
1 user (show)

See Also:
Issue Type: FEATURE
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-05-16 22:39:10 UTC 
As a result of conversations about {star/open}office, I decided I ought to find out how one files issues here.  I discovered that I had to create an 
account with y'all.  When I did this, and then logged in, I was taken to my "personal home page" on your site.  And this was full of the assumption that 
I'm somehow part of the development process for openoffice.

If you intend to really become a big competitor to MS Office (which I assume and hope you do intend), I think you need to make it a little easier for 
non-developers to contribute.  For example, ideally you should have some avenue for ordinary folks to submit issues without going through the hassle 
of creating an account.  And, if you are going to insist that they have an account, I think you need to have a "casual end user" account type in addition 
to a "developer" account type.

Put another way, if you succeed, the *vast majority* of your users are going to be end-users, not developers.  You should have some very obvious and 
very straightforward way for those casual users to contribute.
Comment 1 mdekkers 2002-06-10 22:53:45 UTC 
 Hi David, 
 
thanks for your suggestion. We are currently re-working the whole 
site, and part of the job is to reflect these type of changes. You 
are welcome to help out! if you are interested, you can join the 
website project http://website.openoffice.org 
 
Cheers, 
 
Martijn