Issue 5708 - scanning problems
Summary: scanning problems
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: stefan.baltzer
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-06-11 03:41 UTC by bigvince
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description bigvince 2002-06-11 03:41:30 UTC
I am having trouble with scanning from my HP4100c only.  I can scan sucessfully
from my HP PhotoSmart scanner and from my Kodak DVC323 Camera, but when I try to
scan from the HP4100c the program (Writer or Draw) terminates and generates an
error log.

I am running Windows 2000 Professional
AMD 850 Mhz
512k RAM
HP4100c Scanner
Comment 1 Unknown 2002-11-04 12:55:57 UTC
on behalf of Brant Langer Gurganus:

'To me, this is likely a driver problem.  Since the other imaging
divices worked,
it is obvious that the TWAIN scanning interface is working.  I would
suggest
checking for an update to you HP4100c driver or reinstalling it if
there is no
update.

I tested scanning with my Lexmark X73 drivers and it worked.

By the way, www seems to be the wrong component for this.'
Comment 2 Unknown 2002-11-04 13:01:50 UTC
Addindg Brant to cc.
Comment 3 brant 2002-11-04 14:32:09 UTC
testing submission for issue 8941
Comment 4 brant 2002-11-11 16:27:55 UTC
I am moving this to the word processor component.  I know this 
definitely is not a Website issue.  Reporter, what build are you 
using?
Comment 5 brant 2002-11-11 16:28:59 UTC
I forgot to add the oooqa keyword.
Comment 6 eric.savary 2003-04-15 01:17:12 UTC
Works on OOo 1.1 beta1 with AGFA Snapshot/ScanWise 1.40  
Please update your scanner drivers
Comment 7 eric.savary 2003-04-15 01:17:43 UTC
closed