58502 – bug report of crash opening a word document

Issue 58502 - bug report of crash opening a word document

Summary: bug report of crash opening a word document

Status:	CLOSED NOT_AN_OOO_ISSUE

Alias:	None

Product:	Writer
Classification:	Application
Component:	open-import (show other issues)
Version:	OOo 2.0
Hardware:	All Linux, all

Importance:	P3 Trivial (vote)
Target Milestone:	---
Assignee:	michael.ruess
QA Contact:	issues@sw

URL:
Keywords:	crash

Duplicates (1):	58501 (view as issue list)
Depends on:
Blocks:

Reported:	2005-11-27 08:05 UTC by maison.godard
Modified:	2006-01-27 13:23 UTC (History)
CC List:	1 user (show)

See Also:
Issue Type:	DEFECT
Latest Confirmation in:	---
Developer Difficulty:	---

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Description maison.godard 2005-11-27 08:05:32 UTC

crashes on linux mandriva 10.2
no recovery
i try to find this guilty document


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN"
"errormail.dtd">

<errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail"
usertype="">

<reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail"
version="1.1" feedback="" email="">

<reportmail:title></reportmail:title>

<reportmail:attachment name="description.txt" media-type="text/plain"
class="UserComment"/>

<reportmail:attachment name="stack.txt" media-type="text/plain" class="pstack
output"/>

</reportmail:mail>

<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo"
build="680m2(Build:8964)" platform="unxlngi6.pro" language="" exceptiontype="11"
product="OpenOffice.org 2.0" procpath="/opt/openoffice.org2.0/program/"/>

<systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo">

<systeminfo:System name="Linux" version="#1 Tue Mar 22 16:04:32 CET 2005"
build="2.6.11-6mdk" locale="fr_FR"/>

<systeminfo:CPU type="i686"/>

</systeminfo:systeminfo>

<errormail:Stack type="Linux">

<errormail:StackInfo pos="0" ip="0xb7445f64" rel="0x1df64"
name="libuno_sal.so.3" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="1" ip="0xb744686e" rel="0x1e86e"
name="libuno_sal.so.3" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="2" ip="0xffffe420" rel="0x420" name=""
ordinal="__kernel_sigreturn+0x0"/>

<errormail:StackInfo pos="3" ip="0xb7dc860f" rel="0x8b60f" name="libvcl680li.so"
path="/opt/openoffice.org2.0/program/"
ordinal="_Z17StretchAndConvertRK12BitmapBufferRK10SalTwoRectmP13BitmapPaletteP9ColorMask+0xaf1"/>

<errormail:StackInfo pos="4" ip="0xb5acd526" rel="0x25526"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="5" ip="0xb5ace4d0" rel="0x264d0"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZNK12X11SalBitmap8ImplDrawEmlRK10SalTwoRectRKP4_XGCb+0x128"/>

<errormail:StackInfo pos="6" ip="0xb5acbf21" rel="0x23f21"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN14X11SalGraphics10drawBitmapEPK10SalTwoRectRK9SalBitmapS5_+0x1d7"/>

<errormail:StackInfo pos="7" ip="0xb7ea2e0f" rel="0x165e0f"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN11SalGraphics10DrawBitmapEPK10SalTwoRectRK9SalBitmapS5_PK12OutputDevice+0x6b"/>

<errormail:StackInfo pos="8" ip="0xb7e36c33" rel="0xf9c33" name="libvcl680li.so"
path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="9" ip="0xb7e36e7b" rel="0xf9e7b" name="libvcl680li.so"
path="/opt/openoffice.org2.0/program/"
ordinal="_ZN12OutputDevice12DrawBitmapExERK5PointRK4SizeRK8BitmapEx+0x8b"/>

<errormail:StackInfo pos="10" ip="0xb7e1ec78" rel="0xe1c78"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN20MetaBmpExScaleAction7ExecuteEP12OutputDevice+0x26"/>

<errormail:StackInfo pos="11" ip="0xb7df4d48" rel="0xb7d48"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN11GDIMetaFile4PlayEP12OutputDevicem+0xa8"/>

<errormail:StackInfo pos="12" ip="0xb7df4f64" rel="0xb7f64"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN11GDIMetaFile4PlayEP12OutputDeviceRK5PointRK4Sizem+0x1da"/>

<errormail:StackInfo pos="13" ip="0xb7e0517c" rel="0xc817c"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="14" ip="0xb7dfe05e" rel="0xc105e"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZNK7Graphic4DrawEP12OutputDeviceRK5PointRK4Size+0x66"/>

<errormail:StackInfo pos="15" ip="0xafa339bc" rel="0x38a9bc"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="16" ip="0xafa341a9" rel="0x38b1a9"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="17" ip="0xaf94ccf8" rel="0x2a3cf8"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="18" ip="0xaf94d454" rel="0x2a4454"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="19" ip="0xaf99aabe" rel="0x2f1abe"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="20" ip="0xaf9955fc" rel="0x2ec5fc"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="21" ip="0xaf98202d" rel="0x2d902d"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="22" ip="0xaf94ccf8" rel="0x2a3cf8"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="23" ip="0xaf94ccf8" rel="0x2a3cf8"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="24" ip="0xaf94c3e8" rel="0x2a33e8"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="25" ip="0xaf855bb2" rel="0x1acbb2"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN9ViewShell5PaintERK9Rectangle+0x28c"/>

<errormail:StackInfo pos="26" ip="0xaf831e43" rel="0x188e43"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"
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<errormail:StackInfo pos="27" ip="0xafd6a1eb" rel="0x6c11eb"
name="libsw680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="28" ip="0xb7f3746f" rel="0x1fa46f"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="29" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="30" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="31" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="32" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="33" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="34" ip="0xb7f37525" rel="0x1fa525"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="35" ip="0xb7f386e8" rel="0x1fb6e8"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="36" ip="0xb7f3887b" rel="0x1fb87b"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="37" ip="0xb7f38892" rel="0x1fb892"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="38" ip="0xb7dc2939" rel="0x85939"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN5Timer7TimeoutEv+0x13"/>

<errormail:StackInfo pos="39" ip="0xb7dc2583" rel="0x85583"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="40" ip="0xb5ae9147" rel="0x41147"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZNK7SalData7TimeoutEv+0x27"/>

<errormail:StackInfo pos="41" ip="0xb5ae891b" rel="0x4091b"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN7SalXLib12CheckTimeoutEb+0xc1"/>

<errormail:StackInfo pos="42" ip="0xb5ae8b95" rel="0x40b95"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN7SalXLib5YieldEh+0x26d"/>

<errormail:StackInfo pos="43" ip="0xb5af064f" rel="0x4864f"
name="libvclplug_gen680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN14X11SalInstance5YieldEh+0x27"/>

<errormail:StackInfo pos="44" ip="0xb7dbd36a" rel="0x8036a"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN11Application5YieldEv+0x52"/>

<errormail:StackInfo pos="45" ip="0xb7dbd3ad" rel="0x803ad"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"
ordinal="_ZN11Application7ExecuteEv+0x2d"/>

<errormail:StackInfo pos="46" ip="0x8067abb" rel="0x1fabb" name="soffice.bin"
path="/opt/openoffice.org2.0/program/" ordinal="_ZN7desktop7Desktop4MainEv+0x21a9"/>

<errormail:StackInfo pos="47" ip="0xb7dc2253" rel="0x85253"
name="libvcl680li.so" path="/opt/openoffice.org2.0/program/"/>

<errormail:StackInfo pos="48" ip="0xb7dc239b" rel="0x8539b"
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<errormail:StackInfo pos="49" ip="0x805e13b" rel="0x1613b" name="soffice.bin"
path="/opt/openoffice.org2.0/program/" ordinal="sal_main+0x47"/>

<errormail:StackInfo pos="50" ip="0xb6dfde4b" rel="0x14e4b" name="libc.so.6"
path="/lib/tls/" ordinal="__libc_start_main+0xcb"/>

<errormail:StackInfo pos="51" ip="0x805e021" rel="0x16021" name="soffice.bin"
path="/opt/openoffice.org2.0/program/"
ordinal="_ZN6Window11RequestHelpERK9HelpEvent+0x3d"/>

</errormail:Stack>

<errormail:Checksums type="MD5">

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<errormail:Checksum sum="0x969BB5309D090027C9E72F07EE57D88E" bytes="2804488"
file="libvcl680li.so"/>

<errormail:Checksum sum="0xDA860246CB3F328F7BE633C5CA2011F2" bytes="457336"
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<errormail:Checksum sum="0xDA860246CB3F328F7BE633C5CA2011F2" bytes="457336"
file="libvclplug_gen680li.so"/>

<errormail:Checksum sum="0xDA860246CB3F328F7BE633C5CA2011F2" bytes="457336"
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<errormail:Checksum sum="0x969BB5309D090027C9E72F07EE57D88E" bytes="2804488"
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<errormail:Checksum sum="0x82677C1382DF402C2C2CFAF97309023C" bytes="9572572"
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<errormail:Checksum sum="0x82677C1382DF402C2C2CFAF97309023C" bytes="9572572"
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Comment 1 maison.godard 2005-11-27 08:11:03 UTC

*** Issue 58501 has been marked as a duplicate of this issue. ***

Comment 2 maison.godard 2005-11-27 08:11:30 UTC

works under winXP

Comment 3 michael.ruess 2005-12-06 13:21:20 UTC

The crash report reveals that it crashes when OO tries to display the content of
the document (maybe a graphic). Please attach the offending document so that we
can reproduce / fix the problem here.
Feel free to reopen issue when you have done so. Thanks a lot!

Comment 4 michael.ruess 2006-01-27 13:23:38 UTC

Closed, recieved no response.