Issue 61916 - CVS rejects access occasionally
Summary: CVS rejects access occasionally
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: _openoffice.org CVS (obsolete) (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-02-10 18:13 UTC by stx123
Modified: 2010-10-23 06:48 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description stx123 2006-02-10 18:13:42 UTC 
CVS occasionally rejects access.

Date:
Mon Feb  6 12:32:02 2006 (CET)
Error message:
rt: no such user
authorization failed: server  so-cvs-tunnel.xxx.xxx.sun.com rejected access
Comment 1 Unknown 2006-02-10 21:39:59 UTC 
Looking into this.
Comment 2 Unknown 2006-02-13 22:45:35 UTC 
We checked the tunnel keys on the site but could not find any for the 
user "rt" ("=rt@" was not present in the tunnel keys files).

However I do see the user present in the site.

#1. Can the user confirm if they have submitted the keys and they are using 
the same keys to access the CVS?
#2. Can the user provide the exact command used and paste the error out put 
that they get?
Comment 3 Unknown 2006-02-13 22:47:36 UTC 
Assigning to the user who reported this issue.
Comment 4 Martin Hollmichel 2006-02-14 07:34:35 UTC 
user rt is usung the shared tunnel via the root@so-cvs-tunnel key.
Comment 5 rt 2006-02-14 10:41:35 UTC 
Aniruddha Sarkar wrote:
> We checked the tunnel keys on the site but could not find any for the 
> user "rt" ("=rt@" was not present in the tunnel keys files).
> 
> However I do see the user present in the site.
> 
> #1. Can the user confirm if they have submitted the keys and they are using 
> the same keys to access the CVS?
> #2. Can the user provide the exact command used and paste the error out put 
> that they get?

ad #1: already answered by mh.
ad #2: It has nothing to do with the command I use. Usaual cvs commands as 'cvs
status' or 'cvs log' sometimes occasionally fail from one minute to the other.
Error output already is quoted in this issue:
rt: no such user
authorization failed: server  so-cvs-tunnel.xxx.xxx.sun.com rejected access

Re-assingning back support.
Comment 6 Unknown 2006-02-16 19:13:26 UTC 
We did verify from the log files that there were slow responses from CEE's 
authorization servers during a heavy-load condition; hence causing this CVS 
error. As indicated in other performance related cases, CN engineering is 
looking into ways to address this (and other performance issues).
Comment 7 Unknown 2006-05-23 01:19:37 UTC 
Revisiting this issue since CN has made some performance improvements on the 
site.
Is it still occuring?
Comment 8 stx123 2006-05-23 09:44:47 UTC 
I assume you consider the issue fixed with the performance improvements.
Despite the fact that we don't know what changes have been made and which
functional areas are affected I would recommend to close the issue.
We'll reopen if necessary.
Comment 9 Unknown 2006-05-23 09:49:26 UTC 
Hi St
              Closing the issue for now and we shall reopen if necessarry.

Regards,
Karthik
Support Operations
Comment 10 rt 2006-08-30 08:50:41 UTC 
Closing
Comment 11 Unknown 2010-10-23 06:48:06 UTC 
Created attachment 72349