Issue 62548 - Opening Tools>Customize Keyboard crashes system
Summary: Opening Tools>Customize Keyboard crashes system
Status: CLOSED FIXED
Alias: None
Product: Base
Classification: Application
Component: code (show other issues)
Version: OOo 2.0.2
Hardware: All Windows XP
: P2 Trivial (vote)
Target Milestone: OOo 2.0.3
Assignee: marc.neumann
QA Contact: issues@dba
URL:
Keywords: crash, oooqa
Depends on:
Blocks: 61850
  Show dependency tree
 
Reported: 2006-02-24 18:33 UTC by drewjensen.inbox
Modified: 2006-05-31 14:29 UTC (History)
8 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Test database (11.32 KB, application/vnd.sun.xml.base)
2006-02-24 18:34 UTC, drewjensen.inbox 		no flags Details
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Description drewjensen.inbox 2006-02-24 18:33:56 UTC 
Attached is a small database for testing. The database was made with OO.o 2.0.2
RC3. ( error is slightly different for dev build 156, and working with older
DB's from 2.0.0 makes no difference )

First using Dev build 156.
Open the form in edit mode. Open the customization dialog Tools>Customize. With
the setting for Writer selected try changing to the keyboard tab. The system
consistently crashes.

For 2.0.2 RC3
The system crashes at the attempt to open the dialog box.

I am running on WinXP HE SP2, JRE 1.5.05

Following is the crash report

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN"
"errormail.dtd">
<errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail"
usertype="">
<reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail"
version="1.1" feedback="true" email="andrew@paintedfrogceramics.com">
<reportmail:title></reportmail:title>
<reportmail:attachment name="description.txt"
media-type="text/plain;charset=UTF-8" class="UserComment"/>
<reportmail:attachment name="user.dmp" media-type="application/octet-stream"
class="UserDump"/>
</reportmail:mail>
<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo"
build="680m3(Build:9009)" platform="wntmsci10.pro" language=""
procpath="C:\Program Files\OpenOffice.org 2.0\program\"
exceptiontype="0xC0000005" product="OpenOffice.org 2.0"/>
<systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo">
<systeminfo:System name="Windows NT" version="5.1" build="2600"
locale="0x00000409"/>
<systeminfo:CPU type="x86"/>
</systeminfo:systeminfo>
<errormail:Stack type="Win32">
<errormail:StackInfo pos="0" ip="0x5E0F0A30" rel="0x00090A30"
ordinal="Ordinal6448+0x00000019" name="svt680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="1" ip="0x5E0FCA5A" rel="0x0009CA5A"
ordinal="Ordinal6697+0x0000001E" name="svt680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="2" ip="0x62A29CE0" rel="0x00149CE0"
ordinal="Ordinal511+0x0006D853" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="3" ip="0x62A29DEB" rel="0x00149DEB"
ordinal="Ordinal511+0x0006D95E" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="4" ip="0x629824EB" rel="0x000A24EB"
ordinal="Ordinal2972+0x000001B3" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="5" ip="0x62982B69" rel="0x000A2B69"
ordinal="Ordinal2980+0x00000143" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="6" ip="0x62982F64" rel="0x000A2F64"
ordinal="Ordinal2978+0x0000001D" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="7" ip="0x629ABCE0" rel="0x000CBCE0"
ordinal="Ordinal2792+0x0000033B" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="8" ip="0x629327F5" rel="0x000527F5"
ordinal="Ordinal2120+0x000003BC" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="9" ip="0x62934F54" rel="0x00054F54"
ordinal="Ordinal2148+0x000000C3" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="10" ip="0x62934E8F" rel="0x00054E8F"
ordinal="Ordinal2126+0x0000000E" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="11" ip="0x60FD584A" rel="0x0000584A"
ordinal="Ordinal163+0x00000011" name="tl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="12" ip="0x629F8263" rel="0x00118263"
ordinal="Ordinal511+0x0003BDD6" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="13" ip="0x629F8280" rel="0x00118280"
ordinal="Ordinal511+0x0003BDF3" name="sfx680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="14" ip="0x60FD584A" rel="0x0000584A"
ordinal="Ordinal163+0x00000011" name="tl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="15" ip="0x5F991AC9" rel="0x000B1AC9"
ordinal="Ordinal5581+0x00000234" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="16" ip="0x5F8E239B" rel="0x0000239B"
ordinal="Ordinal851+0x00000016" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="17" ip="0x5F9F09B1" rel="0x001109B1"
ordinal="Ordinal3189+0x0000F5F9" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="18" ip="0x5F9F0C2C" rel="0x00110C2C"
ordinal="Ordinal3189+0x0000F874" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="19" ip="0x77D48734" rel="0x00008734"
ordinal="GetDC+0x0000006D" name="USER32.dll" path="C:\WINDOWS\system32\"/>
<errormail:StackInfo pos="20" ip="0x77D48816" rel="0x00008816"
ordinal="GetDC+0x0000014F" name="USER32.dll" path="C:\WINDOWS\system32\"/>
<errormail:StackInfo pos="21" ip="0x77D489CD" rel="0x000089CD"
ordinal="GetWindowLongW+0x00000127" name="USER32.dll" path="C:\WINDOWS\system32\"/>
<errormail:StackInfo pos="22" ip="0x77D48A10" rel="0x00008A10"
ordinal="DispatchMessageW+0x0000000F" name="USER32.dll"
path="C:\WINDOWS\system32\"/>
<errormail:StackInfo pos="23" ip="0x5F9E2D2A" rel="0x00102D2A"
ordinal="Ordinal3189+0x00001972" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="24" ip="0x5F98BD12" rel="0x000ABD12"
ordinal="Ordinal4404+0x000004BD" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="25" ip="0x5F98BD6D" rel="0x000ABD6D"
ordinal="Ordinal4404+0x00000518" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="26" ip="0x5F98BE0E" rel="0x000ABE0E"
ordinal="Ordinal4404+0x000005B9" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="27" ip="0x5F910356" rel="0x00030356"
ordinal="Ordinal1126+0x00000037" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="28" ip="0x5FA31947" rel="0x00151947"
ordinal="Ordinal1332+0x000002DA" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="29" ip="0x5FA319C5" rel="0x001519C5"
ordinal="Ordinal1333+0x0000001C" name="vcl680mi.dll" path="C:\Program
Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="30" ip="0x00401024" rel="0x00001024"
name="soffice.BIN" path="C:\Program Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="31" ip="0x00401066" rel="0x00001066"
name="soffice.BIN" path="C:\Program Files\OpenOffice.org 2.0\program\"/>
<errormail:StackInfo pos="32" ip="0x7C816D4F" rel="0x00016D4F"
ordinal="RegisterWaitForInputIdle+0x00000049" name="kernel32.dll"
path="C:\WINDOWS\system32\"/>
</errormail:Stack>
<errormail:Checksums type="MD5">
<errormail:Checksum sum="0x4E63B74EC7FACCCC737954F001B01FAA" bytes="2478080"
file="soffice.BIN"/>
<errormail:Checksum sum="0x4FD88B1D4D04DE35131674B27B010DC5" bytes="2224128"
file="sfx680mi.dll"/>
<errormail:Checksum sum="0x888190E31455FAD793312F8D087146EB" bytes="983552"
file="kernel32.dll"/>
<errormail:Checksum sum="0x26DB58F799AEACF2499A5EBF663A8A60" bytes="1978368"
file="svt680mi.dll"/>
<errormail:Checksum sum="0x2602508D0C980FECA9B032207125C4D2" bytes="2072576"
file="vcl680mi.dll"/>
<errormail:Checksum sum="0xDE2DB164BBB35DB061AF0997E4499054" bytes="577024"
file="USER32.dll"/>
<errormail:Checksum sum="0x28EF70FDF565C03863D2B13ECB4724C5" bytes="430080"
file="tl680mi.dll"/>
</errormail:Checksums>
</errormail:errormail>
Comment 1 drewjensen.inbox 2006-02-24 18:34:30 UTC 
Created attachment 34441 [details]
Test database
Comment 2 hwoarang 2006-02-24 19:16:40 UTC 
confirmed. OOo2.0.2rc3 pt_br Win98SE.

P2 -> Crash.

Hwoarang
Comment 3 Frank Schönheit 2006-02-27 07:04:34 UTC 
Confirming, targeting, assigning.
Tools|Customize|Keyboard crashes when invoked in a database form, in OOB680m5.
Comment 4 andreas.schluens 2006-02-27 08:23:19 UTC 
AS->FS: As discussed ... using an explicit set frame inside the accelerator tab 
page (instead of using any focus depending code) can solve this problem. Please 
take over this task. THX.
Comment 5 Frank Schönheit 2006-02-27 09:27:08 UTC 
fixed in CWS formkeyconfig.
Comment 6 marc.neumann 2006-02-27 09:50:53 UTC 
FYI: crash only under windows in a full installation.
doesn't crash under linux in a full installation
doesn't crash under windows in a patch installation
Comment 7 Frank Schönheit 2006-02-27 10:17:47 UTC 
doesn't seem to happen on Linux.

Does *not* happen if you, after opening the form, activate the database window
(or any other OOo document window), and then the form.
Comment 8 marc.neumann 2006-02-28 09:27:38 UTC 
.

re-open issue and reassign to msc@openoffice.org
Comment 9 marc.neumann 2006-02-28 09:27:43 UTC 
reassign to msc@openoffice.org
Comment 10 marc.neumann 2006-02-28 09:27:47 UTC 
reset resolution to FIXED
Comment 11 marc.neumann 2006-02-28 09:28:59 UTC 
verified in cws formkeyconfig
Comment 12 marc.neumann 2006-03-01 14:23:34 UTC 
Hi,

this is fixed in the current master (m158). The current master is available at
http://download.openoffice.org/680/index.html

I close this issue now.

Bye Marc
Comment 13 andreschnabel 2006-03-01 21:51:26 UTC 
andreschnabel->msc:

at http://download.openoffice.org/680/index.html ist not SRC680m158 but OOBm5 

I still see the crash in M5 (what is OOo 2.0.2RC4) (open form in edit mode, then
go to Tools-customize and switch to keyboard tab -> crash)

I see two ways to go:
- reopen, do another RC and get this fixed for 2.0.2

- retarget to 2.0.3 (and leave the issue closed .. but please verify again, that
it really has been fixed)

i'd say retarget, as the crash occures in special circumstances only (set martin
and pavel to cc for consideration)
Comment 14 thorsten.ziehm 2006-03-02 16:19:49 UTC 
Changed the target to 2.0.3, because it is fixed in m158 (a milestone on the way
to 2.0.3).