Apache OpenOffice (AOO) Bugzilla – Issue 6788
Unable to select duplex mode for LaserJet 4600 printer
Last modified: 2003-03-13 11:10:09 UTC
We have a brand new HP LaserJet 4600 printer with a duplexer unit installed. Unfortunately, I am unable to set up OpenOffice for duplex printing on this device because the "Duplex" option menu in "Printer Properties" is incomplete; it contains "<ignore>" and "Off (1-Sided") only, i.e. the duplex on entries ("Flip on Long Edge (Standard)" and "Flip on Short Edge") are missing. I have tried using the PPDs supplied with the printer, as well as the HP5 ones that come with Oo, all with the same result.
Here's a tip I got on this issue: An observation about duplexer problem issue 6788 - The HP4500DN Color LaserJet shows similar problems with its Duplexer and also Tray 3. It seems to be something to do with CustomPageSize and Constraints - *%=== Custom Paper Support ==== ... *CustomPageSize True: " ... Changing True to False as above in the PPD reveals the Duplexer options and Tray 3 but possibly breaks something else. --- My comments: 1. I can verify that the above mentioned change works. 2. Commenting out the associated section, i.e. inserting "*%" in front of the lines staring with "*CustomPageSize True:" and ending with (the next) "*End" has the same effect. 3. It disappoints me that the status of this issue is still "NEW" and that I have received no feedback, almost two months after adding the report.
toralf: You're perfectly right to be disappointed. The problem is that the "printing" project does not exist anymore for a year or so and it should not have been possible to still submit issues to it; all that was printing is now part of the gsl project. Nobody noticed it until recently a similarly disappointed user wrote a private mail to ask what was up with his bug and we noticed the problem. Sorry. Concerning the rest it should be possible in spadmin to turn the "CustomPageSize" feature off so the constraints allow all duplex options. You can do this permanently by editing the "Properties" of your printer in spadmin. Generally i'd suggest to use the manufacturer supplied PPD as you did.
If the aforementioned solution does not work for you please reopen this issue.
I can't seem to find CustomPageSize in spadmin. Adding PPD_CustomPageSize=false to psprint.conf helps, however.
Should be possible to do that in spadmin.
will change that
CustomPageSize is not a UI option; nonetheless it is used in constraints and has only one value. The CustomPageSize option would have to be handled specially anyway and since psprint currently does not support custom page sizes we can safely ignore this option. However Duplex is further constrained by the page size as well as the memory (has to be >39MB, see PPD file for HPCLJ4500). fixed in CWS vcl05
fixed in vcl05
fixed
Verified in CWS vcl_05 with the "HP C Laserjet 4500-PS" PPD. It is possible now to enable Duplex. Note, you have to configure the "Device" "Option" "Memory Configuration" to at least "40 - 63 MB RAM" to make the Duplex feature available. This is an (intentional) limitation of the PPD.
As mentioned on the qa dev list on March 5th I will close all resolved <wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.