Created attachment 45417 [details]
Example of moderation request

support, would you be able to look into this?

thanks
louis

Hi,

Thank you for contacting CollabNet customer support. Will initiate the research
based on the provided details & provide you an update as soon as we have
adequate information.


Regards,
Jeeva
Support Operations

Hi,

The reason for the user not able to bypass the moderation in
MarconDiscuss@marketing.openoffice.org is that his email id -
floeff@openoffice.org is not listed in ooposters@openoffice.org list. In the
'allowed-posters' type mailing list only the users who are listed in
'ooposters@openoffice.org' can post to the mailing list bypassing the moderation.

I do see that the user's email id floeff@openoffice.org is available in the
'allowed posters' of MarConDiscuss@marketing.openoffice.org mailing list.
However, the 'allowed posters' can post bypassing the moderation only in a
'discuss' type mailing list & in all other [except 'unmoderated'] mailing lists
their posts will be moderated.

Hence this is an expected behavior and if you want the mails sent by the user
floeff to bypass moderation in any of the mailing lists [of type
'allowed-posters'] then you can add his email id to the ooposters@openoffice.org
list, which is available in 'www' project.

I am marking this as invalid, as the functionality is working as designed.
Please feel free to ask for a reopen if you require further clarification.


Regards,
Jeeva
Support Operations

It seems there is a misunderstandig about lists of type "allowed-posters". This
is different from ooposters.
Lists of type "allowed-posters" should distribute messages from people added to
the specific group of allowed-posters without moderation independent of the
subscription status.
Please see this link for a list of "allowed-posters" for the list
MarConDiscuss@marketing

http://marketing.openoffice.org/servlets/MailingListMembers?list=MarConDiscuss&group=Allowed+Posters

John, you might want to reopen the issue if the problem persists.

Please refer to http://www.openoffice.org/scdocs/ProjectOwnerMailingLists. Can
you confirm my understanding is correct.

List type "Unmoderated" - anything goes. 
List type "Moderated" - nothing goes unless moderated. 
List type "Discuss" - postings are always allowed from subscribers;
non-subscribers are always moderated - unless they are on the allowed posters
list. Non-subscribers who are moderated successfully are automatically added to
'allowed-posters' list (is this true?).

The help system doesn't describe List type "Allowed Posters" (I have filed
http://qa.openoffice.org/issues/show_bug.cgi?id=77834 about this) but if I
understand you correctly:

List type "Allowed-posters" - this type only accepts postings from people on the
'allowed posters' list of the mailing list ooposters@openoffice.org in project www.

Can you confirm this is correct? It sounds a bit strange to me :-)

Hi,

You got most of them right except few:

List type 'Discuss' - postings are always allowed from subscribers;
non-subscribers are always moderated - unless they are on the allowed posters
list. Non subscribers who are moderated successfully are *not* automatically
added to 'allowed-posters' list.

List type 'Allowed-Posters' - this type accept postings only from people on the
'*subscribers*' list of the mailing list ooposters@openoffice.org in project
www. Postings from others [project members/subscribers/non-subscribers/allowed
posters in the list] are always moderated.

Let me know if this explains.


Regards,
Jeeva
Support Operations

Hi,

I am closing this for now. Let me know if you have further questions.


Regards,
Jeeva
Support Operations

close the invalid issue