Issue 79190 - automatic response to mail sent to security-team@
Summary: automatic response to mail sent to security-team@
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Mailing lists (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: CEE Rubicon
Assignee: Unknown
QA Contact: issues@www
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-07-04 05:47 UTC by lsuarezpotts
Modified: 2021-05-27 19:28 UTC (History)
4 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description lsuarezpotts 2007-07-04 05:47:50 UTC 
How feasible would it be to set up an automatic response to mail sent by nonsubscribers to security-
team@openoffice.org? the response would be:

"Thank you for submitting your email to our security team. Please note
this address is for reporting security issues only. If your email was
not about a suspected security vulnerability, please resend it to a more
appropriate list. You can find out more about our lists at http://www.openoffice.org/mail_list.html. Our 
contact information is at http://www.openoffice.org/contact.html" 

Thanks
louis
Comment 1 Unknown 2007-07-04 05:58:02 UTC 
Hi Louis,

Thank you for contacting CollabNet Support & submitting a Enhancement Request.
Your request is under process & will be reviewed internally. An update will be
provided as soon as the request has been accepted by the product management
team. Meanwhile if you feel you require the enhancement to be
considered/implemented immediately, please let us know & our services team would
prepare a fee based Statement of Work (SOW) to help expedite the implementation
of this request.

Thanks,
Harsha
Support Operations.
Comment 2 Unknown 2007-10-01 10:44:17 UTC 
Hi,

I have been investigating on this request for some time and found due to
revamping  of the communication tools, this automatic response message would be
implemented in the discussion services which would go through the normal
enhancement process. 

So, it would take some time to fix the target milestone of this request.

Thanks,
Harsha
Support Operations.
Comment 3 Unknown 2008-02-11 06:56:09 UTC 
Louis,

Our Product management has reviewed the current road map and have identified
that setting up an automatic response template to mail sent by nonsubscribers to
security-team@openffice.org would not be possible as of now. However, it would
be considered in the future releases as Discussion Services enhancement.

Thanks,
Harsha
Support Operations.
Comment 4 Unknown 2009-01-22 09:37:13 UTC 
This request really applies only to mailing lists, as in Discussions, posting
rights are not governed by subscriptions. The Discussions do send a standard
bounce message of the form: "We are sorry, but you do not have permission to
post to this discussion".

Regards,
Karishma
CollabNet Support
Comment 5 malte_timmermann 2009-01-22 09:44:24 UTC 
Not sure if I misunderstood it:

We want to have a custom text which is send back to people who send to the list
but are not subscribed.

But this text must be something meaningful provided from the security team.
A default text like "We are sorry, but you do not have permission to
post to this discussion" is _not_ appropriate.