Issue 81888 - Right click on icon for OOo document on desktop causes crash
Summary: Right click on icon for OOo document on desktop causes crash
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 2.3
Hardware: All Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: thorsten.martens
QA Contact: issues@framework
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2007-09-24 11:34 UTC by bobcof
Modified: 2009-05-04 06:54 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description bobcof 2007-09-24 11:34:07 UTC 
Goodmorning,
I've installed OO 2.3.0; when I click on a document on my desktop with the rigth
button of mouse Windows crash and tell that EXPLORE.EXE was in error. The only
possibility is to restart my PC. Sorry for my english. Thaks.
Comment 1 Mechtilde 2007-09-24 11:44:23 UTC 
What happens when you click on another icon than one of OpenOffice.org
Comment 2 bobcof 2007-09-24 15:02:20 UTC 
Nothing; clicking on other icon all is ok. I can obtain the windows menu with
open with..., copy, cut, ....
Only with files with their extension associated to open office I've this trouble.
Comment 3 Raphael Bircher 2007-10-11 05:59:19 UTC 
Add me in CC

I will test in the next time

Raphael
Comment 4 ngjeremy 2008-02-05 05:04:42 UTC 
I could not replicate the bug with OpenOffice.org 2.3 on a PC with Window XP
Media Center Edition 2002 Service Pack 2 with processor speed of 1.58Ghz and 1Gb
of RAM.

Procedure to Reproduce:
1. Open a new OpenOffice.org Document
2. Save this document into Desktop <File->Save As...>
3. Close document <File->Exit>
4. Right-Click on the document

I tested this on each of the OpenOffice.org application and failed to replicate
the bug on any of them.
Comment 5 ngjeremy 2008-02-05 05:33:28 UTC 
Additional follow-up tests that I tried were:
- testing it on my Desktop instead of lap with similar specifications
- renaming the files, cutting/copying & pasting them, creating a shortcut to
them, before right-clicking
- right clicking by mouse, by laptop button
- right clicking the file directly from Desktop, Desktop from My Computers,
Desktop from Window Explorer
- unplugging my laptop and running a large number of applications to use up
resources while right-clicking
Comment 6 Raphael Bircher 2008-02-05 07:01:42 UTC 
I think, that's not a bug of OpenOffice.org. I have two ideas, wats happend.

1. Same Folders frome Windows try to make a preview from the file. (mainly my
pictures, my movie, and my music) That runs not everytime fine. Windwows can't
make a preview from ODF Files.

2. A other software has a problem with OOo Document. Maybe one who make a entry
to the right click menu. eg. Security Software. compressing tool (eg. zip) or
samething else.

In the last half year, I never heared from a similar problem. I think, that's a
very specific problem from your Computer.

Greetings Raphael
Comment 7 Raphael Bircher 2008-02-05 07:05:43 UTC 
I forget:

I hav added keywords: oooqa, needmoreinfo
Comment 8 Olaf Felka 2009-05-04 06:53:46 UTC 
Not reproducible with OOo 3.1 RC2.
Comment 9 Olaf Felka 2009-05-04 06:54:41 UTC 
...