Issue 82887 - Trouble with MY project's mailing list
Summary: Trouble with MY project's mailing list
Status: CLOSED FIXED
Alias: None
Product: Native-Lang
Classification: NLC
Component: my (show other issues)
Version: current
Hardware: All All
: P2 Trivial
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: issues@my
URL: http://my.openoffice.org/servlets/Pro...
Keywords:
Depends on:
Blocks:
 
Reported: 2007-10-23 12:53 UTC by ooomod
Modified: 2017-05-20 10:31 UTC (History)
5 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description ooomod 2007-10-23 12:53:11 UTC
--copy and paste from previous report by Wunnakoko--

- The date and time: 10:58:16 AM GMT Wednesday, October 17, 2007
   - The version and build number: *4.5.2.148.4*
   - Your username: *wunnakoko*
   - The page that caused the error:
*http://my.openoffice.org/servlets/MailingListAdd
   *
   - The referrer of the page that caused the error:
*http://my.openoffice.org/servlets/MailingListAdd
   *
   - Any field input you provided and the name of any button you pressed

List Name : dev
Description : Developer's discussion
List owner's email : dev@my.openoffice.org
Prefix : [my-dev]
List type : discuss
Initial members : wunnakoko@openoffice.org

press the "create mailing list" button



Hope this helps.
Comment 1 lsuarezpotts 2007-10-23 17:19:30 UTC
wunnakoko,

To clarify: you cannot create a mailing list?

louis
Comment 2 wunnakoko 2007-10-24 05:10:33 UTC
Yes. I can't create mailing list for my project. I have mentioned the problem here.
Comment 3 lsuarezpotts 2007-10-29 17:55:09 UTC
support
would you be able to investigate the user's problem? I checked and user wunnakoko is a project lead. I 
presume he logs in as such and then tries to create a mail list in his project and is unable to.

thanks
louis
Comment 4 Unknown 2007-10-29 18:11:52 UTC
Hello,

Thank you for contacting CollabNet Customer Support. Based on the information
that has been provided to us, we will initiate our research & provide you an
update as soon as we have adequate information.

Thanks
Sridhar
Support Operations
Comment 5 Unknown 2007-10-29 19:00:59 UTC
Hi,

we are investigating on the issue, would keep you updated on the progress

Regards
Sridhar
Support Operations
Comment 6 Unknown 2007-10-30 00:39:55 UTC
Hello 

Thank you for being patient with for updates on this case. We are yet to arrive
on anything concrete during our process of investigation . We would be updating
this case when we have any conclusive reasons.

Thanks
Sridhar
Support Operations
Comment 7 Unknown 2007-10-30 23:35:46 UTC
Hi 

Could you please confirm us with the date on which the error occurred, this
would help us to narrow down the issue.

Thanks
Sridhar
Support Operations
Comment 8 wunnakoko 2007-11-06 03:50:30 UTC
The first time was on 17th Oct, 2007 as I mentioned in description. The servlet
error is still today 
"The date and time: 3:49:39 AM GMT Tuesday, November 6, 2007"
Comment 9 wunnakoko 2007-11-15 03:56:32 UTC
 Servlet error

Error

Anzu is installed but the server is not running.

start:

Please click on your browser's Back button, review your input, and try again.

If you get the error again, please notify us, including the following
information in your report:

    * The date and time: 3:52:12 AM GMT Thursday, November 15, 2007
    * The version and build number: 4.5.2.148.4
    * Your username: wunnakoko
    * The page that caused the error:
http://my.openoffice.org/servlets/MailingListAdd
    * The referrer of the page that caused the error:
http://my.openoffice.org/servlets/MailingListAdd
    * Any field input you provided and the name of any button you pressed
    * Any other relevant information

This is the detail I got. Hope this will help in solving the problem.

Wunna Ko Ko
Project Lead
Burmese Language Project
Comment 10 Unknown 2007-11-30 16:32:08 UTC
Wunna Ko Ko,

We really apologize for the amount of time taken on the investigation of the
issue. While the project was initially created there was a unique situation were
events necessary for the creation of the mailing list did not kick-in as in the
normal manner . Hence if there has not been significant activity with the
project ,we would recommend to go ahead and recreate the project in order to
resolve this issue.

-Jobin
Comment 11 wunnakoko 2007-12-01 03:56:19 UTC
Louis,

Do I need to put new issue to recreate the project.

Wunna
Comment 12 Unknown 2007-12-04 05:50:07 UTC
Closing this issue as fixed as recreating this project would resolve this issue.
Please do reopen this issue if there are any questions or clarifications .