Issue 84389 - Page is not refreshing on website
Summary: Page is not refreshing on website
Status: CLOSED FIXED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Website general issues (show other issues)
Version: current
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Unknown
QA Contact: issues@www
URL: http://marketing.openoffice.org/press...
Keywords:
Depends on:
Blocks:
 
Reported: 2007-12-09 12:06 UTC by john.mccreesh
Modified: 2017-05-20 10:33 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description john.mccreesh 2007-12-09 12:06:40 UTC 
I have just created http://marketing.openoffice.org/press_releases.html.
Although I have now updated it in cvs to 1.8, the site is displaying 1.0. I have
repeated this with a different file name
http://marketing.openoffice.org/press_release.html, and the site updates correctly.

I wonder has the name 'press_releases.html' been 'staticised' some time in the past?

Please fix.

Thanks - John
Comment 1 Unknown 2007-12-09 13:52:52 UTC 
Hi,

Thank you for contacting CollabNet Customer Support. Based on the information
provided to us we will present you with an update as soon as we have adequate data.

Thanks,
Harsha
Support Operations.
Comment 2 john.mccreesh 2007-12-10 15:35:45 UTC 
Any update please? The page still hasn't refreshed.
Comment 3 lsuarezpotts 2007-12-10 19:54:41 UTC 
John
a) moving component to www/ general website issues
b) we also have, of course, http://www.openoffice.org/press/ , which is where most (all?) press releases 
have historically gone. I can see the point of using markekting.ooo, just informing.

louis
Comment 4 john.mccreesh 2007-12-11 21:43:49 UTC 
What's the SLA for addressing this issue please? This is now four days for a
simple web hosting query...

Thanks - John
Comment 5 lsuarezpotts 2007-12-12 04:18:41 UTC 
The issue is a P3 and other issues, I'd gather gain more attention. 

Support, please have a look at this.

louis
Comment 6 Unknown 2007-12-12 09:03:00 UTC 
I shall apologize for the delay in response. Our internal team is working on it
and will update you once we have adequate information.

Thanks,
Harsha
Support Operations.
Comment 7 Unknown 2007-12-12 11:39:26 UTC 
Hi John,

The http://marketing.openoffice.org/press_releases.html has been refreshed.
Please verify and let me know if you have any clarification.

Thanks,
Harsha
Support Operations.
Comment 8 john.mccreesh 2007-12-12 13:51:57 UTC 
The site is now correctly displaying the latest version in cvs. I will do some 
more changes in cvs to make sure the problem is fixed permanently. I will 
update this issue later today with the results.

Thanks - John
Comment 9 john.mccreesh 2007-12-12 19:18:06 UTC 
That's ok now

Thanks - John