Issue 85067 - OOo crashes repeatedly when opening a document
Summary: OOo crashes repeatedly when opening a document
Status: CLOSED DUPLICATE of issue 88227
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.3.1
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2008-01-08 00:32 UTC by calestyo
Modified: 2008-09-02 13:59 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description calestyo 2008-01-08 00:32:36 UTC
Hi.

When opening the document at
http://christoph.anton.mitterer.name/thesis/Diplomarbeit.odt
Openoffice crashes with an unexpected error,.. after restarting, and when
choosing to restore it crashes again,.. and again and again.

The document could be opened until OOo 2.3.0 without any errors.

Best wishes,
Chris.
Comment 1 Mechtilde 2008-01-08 09:08:00 UTC
Which OS do you use?
Where do the OOo version come from?

We need more information about the structure of your document

I can't open the document under the link.

If I only choose the directory I see that the *.odt has 60/61 MB
and the *.pdf 37 MB 

Do you insert pictures? Which format? Are this *.jpg?

It is not normal thgat the *.odt has a size nearly two times of the *.pdf
Comment 2 michael.ruess 2008-01-08 10:59:12 UTC
I was able to open the document using OO 2.3.1 and 2.4 dev build on Windows XP
and SUSE Linux.
Chris, did you use the OOo build downloaded from openoffice.org?
When did the crash happen - during loading (progress indicator appeared in the
status bar) or after it while OO tried to build up the view?
Ended OOo up in a hangup or did the crash reporter tool came up? 
Comment 3 calestyo 2008-01-08 19:02:34 UTC
Ah,.. sorry that I missed to add these informations:
I'm using Linux (AMD64) with Debian Sid; exact package version: 1:2.3.1-3

>I can't open the document under the link.
Why can't you open the link? Any error messages?

>Do you insert pictures? Which format? Are this *.jpg?
Yes I have lots of pictures, all are png's (with alpha channel).

>It is not normal thgat the *.odt has a size nearly two times of the *.pdf
Yes I have a "Version" saved within the odt.
Comment 4 calestyo 2008-01-08 19:04:12 UTC
>Chris, did you use the OOo build downloaded from openoffice.org?
See above.

>When did the crash happen - during loading (progress indicator appeared in
>the status bar) or after it while OO tried to build up the view?
It loads,.. and I even see the first page shortly, but then it crashes.


>Ended OOo up in a hangup or did the crash reporter tool came up?
Well there comes an OpenOffice window, saying that an unexpected error occured,
and that it will recover the document after restarting.
Comment 5 calestyo 2008-01-08 19:07:31 UTC
I've missed one important thing:
In http://christoph.anton.mitterer.name/thesis/1._Ausgabe/
there are two quite identical versions of my diploma thesis.
- Diplomarbeit.odt
- Diplomarbeit (Abgabe-Version).odt

The 2nd is based on the first one (i.e. I've copied the first one to another
file, and made several modifications).

While Diplomarbeit.odt always crashes,... "Diplomarbeit (Abgabe-Version).odt"
just loads fine.
Both have the same pictures in it. But some difference in the text, and I've
removed an index.
Comment 6 michael.ruess 2008-01-09 12:40:52 UTC
Debian provides its own OOo build; please refer to the Debian support.
The native builds downloadable from OOo homepage do not show the problem.
Comment 7 michael.ruess 2008-01-09 12:43:00 UTC
Closed.
Comment 8 Mechtilde 2008-01-09 13:58:47 UTC
>>I can't open the document under the link.
>Why can't you open the link? Any error messages?

ALready the browser hangs when I click the *.odt link.




Comment 9 rene 2008-01-10 13:55:18 UTC
mru: it very well could be that it's just a amd64 problem. I don't believe
closing a bug because it just works with the i386 version is helpful here.... My
laptop unfortunately is in repair, but I'll test with Pavels amd64 builds when
it's back..
Comment 10 calestyo 2008-01-11 00:25:16 UTC
As rene said this should be probably reopened, but I think it's best that he'll
do that after he tested the files on his own.

btw: When I wrote "While Diplomarbeit.odt always crashes,... "Diplomarbeit
(Abgabe-Version).odt"
just loads fine." I must have been drunk or so... BOTH files bring openoffice to
crash.
A friend of mine experiences the sample problem, but he's also using
Debian/Sid/AMD64
Comment 11 michael.ruess 2008-01-11 09:39:20 UTC
The 64bit builds are no native builds and not supported by OOo.
Please refer to the person/institution who builds/provides these versions.
Comment 12 caolanm 2008-02-18 16:16:08 UTC
For reference:

#0  0x00002b161cba9b32 in strcmp () from /lib/libc.so.6
#1  0x00002aaab9d1b02d in get_current_cs () from /usr/lib/libhunspell-1.1.so.0
#2  0x00002aaab9d1d72c in HashMgr::load_config () from /usr/lib/libhunspell-1.1.so.0
#3  0x00002aaab9d1d891 in HashMgr::HashMgr () from /usr/lib/libhunspell-1.1.so.0
#4  0x00002aaab9d1e8fc in Hunspell::Hunspell () from /usr/lib/libhunspell-1.1.so.0
#5  0x00002aaabc4a5638 in SpellChecker::GetSpellFailure () from
/usr/lib/openoffice/program/libspell680lx.so
#6  0x00002aaabc4a6cbd in SpellChecker::isValid () from
/usr/lib/openoffice/program/libspell680lx.so
#7  0x00002aaaaf6c14ce in SpellCheckerDispatcher::isValid_Impl () from
/usr/lib/openoffice/program/liblng680lx.so
#8  0x00002aaaaf6c1c47 in SpellCheckerDispatcher::isValid () from
/usr/lib/openoffice/program/liblng680lx.so
#9  0x00002aaaae21a8d5 in SpellDummy_Impl::isValid () from
/usr/lib/openoffice/program/libsvx680lx.so
#10 0x00002aaab724f3c7 in SwTxtFrm::_AutoSpell () from
/usr/lib/openoffice/program/libsw680lx.so

i.e. now upstream as
http://sourceforge.net/tracker/index.php?func=detail&aid=1896207&group_id=143754&atid=756395
and I suspect this is fixed with
http://sourceforge.net/tracker/index.php?func=detail&aid=1863239&group_id=143754&atid=756395
Comment 13 calestyo 2008-02-18 17:55:29 UTC
It seems that it works again with (at least version 2.4), but only if I create a
pristine ~/.openoffice.org2.
Comment 14 caolanm 2008-09-02 13:58:28 UTC
reopen to set as duplicate
Comment 15 caolanm 2008-09-02 13:59:23 UTC
set as duplicate

*** This issue has been marked as a duplicate of 88227 ***
Comment 16 caolanm 2008-09-02 13:59:59 UTC
close as dup