Issue 86896 - User name containing special characters prevents starting AOO
Summary: User name containing special characters prevents starting AOO
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 2.3.1
Hardware: PC Windows, all
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
: 123156 (view as issue list)
Depends on:
Reported: 2008-03-11 02:43 UTC by kajtek
Modified: 2014-03-06 13:09 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 4.1.0-dev
Developer Difficulty: ---

c with apostrophe in user name (52.79 KB, image/png)
2014-01-31 13:16 UTC, Edwin Sharp
no flags Details

Note You need to log in before you can comment on or make changes to this issue.
Description kajtek 2008-03-11 02:43:12 UTC
User name containing special characters, i.e. "ć" (c with apostrophe)
prevents OO from starting (gives some confusing error in dialog box and aborts).
Apparently, OO converts special characters into ASCII characters and tries to
find directory with this new name in "Documents and Settings" directory and fails.
No such user name and user directory exists so it fails to write its files to disk.

If I create such a directory with special characters modified to ASCII (i.e. "ć"
to "c"), then OO works OK and saves its files to this new directory.
This also creates another issue that this new directory is now the default
document directory (instead of using user's directory).

I did not try other OS's (only Windows XP Home) but the issue could be common
depending how other OS's handle special characters.
Comment 1 urmasd 2012-03-08 12:43:26 UTC
Someone should confirm it and raise severity.
Comment 2 Edwin Sharp 2014-01-31 12:47:09 UTC
Can not reproduce
AOO410m1(Build:9750)  -  Rev. 1562493
Win 7
Comment 3 urmasd 2014-01-31 13:13:09 UTC
Perfectly reproducible with Rev.1562980

Stop vandalizing Bugzilla please.
Comment 4 Edwin Sharp 2014-01-31 13:16:43 UTC
Created attachment 82450 [details]
c with apostrophe in user name
Comment 5 Edwin Sharp 2014-01-31 13:19:08 UTC
(In reply to urmasd from comment #3)
> Perfectly reproducible with Rev.1562980
> Stop vandalizing Bugzilla please.

Please attach example / exact steps to reproduce and don't waste my time.
Comment 6 urmasd 2014-01-31 19:38:35 UTC
1. Windows user account name was meant.
2. 'C with apostrophe' is obviously ć, not ç.
Comment 7 Edwin Sharp 2014-02-01 16:00:16 UTC
Thank you for this clarification.
Comment 8 Edwin Sharp 2014-02-01 16:05:35 UTC
Confirmed per comment 3.

I personally cannot enter c with apostrophe to computer name in Win 7 using:
Start menu - right click Computer - Properties - Computer name, domain, and workgroup settings - Change settings - Computer Name - Change...
Comment 9 urmasd 2014-02-02 05:08:22 UTC
Account name, not a computer name.
Comment 10 Edwin Sharp 2014-03-06 13:07:30 UTC
*** Issue 123156 has been marked as a duplicate of this issue. ***