Hi,

      Thank you for contacting CollabNet Support. We will start our research
based on the infotmation provided to us and get back to you on the findings.


Thanks,
Karthikeyan.S,
Support Operations.

Stefan,

        I have requested for mail logs from the internal team. I will get back
to you shortly.


Thanks and Regards,
Karthikeyan.S,
Support Operations. 

Stefan,

          From our analysis, It looks like the delay seems to be at Sun's end (
Sun Servers) . Attaching the mail log information of stefan 

Apr 24 05:21:30 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209039690.442738 starting delivery 2040350: msg 82792 to remote your_email id

Apr 24 05:22:20 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209039740.634179 delivery 2040350: deferral:
Connected_to_129.179.7.133_but_my_name_was_rejected./Remote_host_said:_451_Connection_refused_by_a_MMPErate/

[jobin@cu208 openoffice1]$ grep '2040614' maillog.0
Apr 24 05:23:33 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209039813.215485 starting delivery 2040614: msg 98043 to remote your e-mail id

Apr 24 05:24:23 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209039863.411587 delivery 2040614: deferral:
Connected_to_192.5.209.6_but_my_name_was_rejected./Remote_host_said:_451_Connection_refused_by_a_MMPErate/

H:\>nslookup 192.5.209.6 mx
*** Can't find server address for 'mx':
Server: maa-dc.maa.corp.collab.net
Address: 204.11.126.181

Name: relay4i.sun.com
Address: 192.5.209.6


Please contact Sun Network team, to resolve this issue.As always, please feel
free to get back to us for further queries.

Thanks and Regards,
Karthikeyan.S,
Support Operations.

Thanks for the detailed information: I will forward this within Sun.

But to me it looks like there must be another problem affecting delivery to
addresses outside of the sun.com domain.
The address mailtest [at] ooo.services.openoffice.org doesn't receive any email
from lists or forwarded for user stx032.

St, 

Could point us to the mail archive of this mail id mailtest [at]
ooo.services.openoffice.org. Is this an mailid created/maintained by Collabnet
or is a mailing list from a specific project . 

Since I was not able to find any entry of this mail id in our mail logs .

Thanks
Jobin

The machine is not maintained by CollabNet. The address mailtest [at]
ooo.servicees.openoffice.org is not a list, but an account.
The problem is that this address does not receive messages from the main site -
neither as subscriber to the ooo lists nor as user address.

Stefan, 

Sorry for the late reply to this issue however this is the information we are
receiving from the mail logs when the mail are been sent out to the email id
mailtest@ooo.services.openoffice.org . IMO looks to be a issue at Sun's end .

Apr 29 23:15:14 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209536114.261952 starting delivery 3448043: msg 81225 to local
httpd-mailtest@ooo.services.openoffice.org
Apr 29 23:15:14 s006.sjc.collab.net qmail: [ID 748625 mail.info]
1209536114.321473 delivery 3448043: failure:
Unable_to_find_hostname_ooo.services.openoffice.org_in_list_of_valid_domains/

I can confirm that the original problem has been resolved.

But Sun's infrastructure is not involved in the delivery to
@...services.openoffice.org.
To me this looks more like the subdomain services.openoffice.org and all the
hosts therein are not "in_list_of_valid_domains" at the CEE end.

I am closing this issue based on my private mail sent to stefan with the
subdomain details .