Issue 88937 - Misleading term "registration" for the OOo User Survey
Summary: Misleading term "registration" for the OOo User Survey
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 2.4.0
Hardware: All All
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: thorsten.martens
QA Contact: issues@framework
URL:
Keywords: usability
Depends on:
Blocks:
 
Reported: 2008-05-02 08:58 UTC by niederbayern
Modified: 2010-08-18 16:46 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description niederbayern 2008-05-02 08:58:37 UTC 
After installing or updating OOo the user is asked to register as an OOo User.
In addition we have the menu item "Help|Registration...". Both is very
misleading and can be deterrent.

When the users chooses to "register" he will find himself here:
http://www.openoffice.org/welcome/registration20.html .  In fact, we have a user
survey and not a registration process.

Several of my customers have been asking: "I thought this is free software, so
why do I need to register?"

To register normally means to indicate personal data. Lots of propriety software
products require such a registration. Users are conditioned by the term
"registration" and associate it with non-free software.

Proposal: Replace the term "Registration" by "User Survey"
Comment 1 Stefan Weigel 2008-10-31 21:14:56 UTC 
Meanwhile things have changed, but they did not improve.

When the users chooses to "register" he will find himself here:
https://registration2.services.openoffice.org/RegistrationWeb/OpenOffice.org/default/en_US/register-login.jsp

Now, in addition to the anonymous survey, we do have a registration that asks
users to give personal data. The webpage does not indicate, that it´s possible
to take part in the survey without registering.

Lots of propriety software products require such a registration. Users are
conditioned by the term "registration" and associate it with non-free software.

Proposal: Replace the term "Registration" by "User Survey" and ask the user
*only* to take part in the survey. Communicate clearly, that for the survey
there is no need to register.
Comment 2 Stefan Weigel 2008-11-23 10:48:09 UTC 
Thanks for adding this little note to the registration website:

"Filling out the survey takes about 10 minutes.
The survey can be filled out completely anonymously."

Can we please separate the survey completeley from Sun´s registration and can we
omit the term "Registration" during installation and in the applications Help menu?
Comment 3 Stefan Weigel 2010-08-18 16:45:18 UTC 
It seems that the survey was abandoned. Thus, this issue has become baseless.
Comment 4 Stefan Weigel 2010-08-18 16:46:26 UTC 
closing