Issue 89324 - Writer crashes when trying to open the attached MS Word document
Summary: Writer crashes when trying to open the attached MS Word document
Status: CLOSED DUPLICATE of issue 84879
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.4.0
Hardware: All Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2008-05-12 09:56 UTC by des_atkinson
Modified: 2008-05-13 08:55 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
The MS Word document that causes the crash (23.58 KB, application/octet-stream)
2008-05-12 09:57 UTC, des_atkinson 		no flags Details
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Description des_atkinson 2008-05-12 09:56:23 UTC 
I am attempting to open the attached document. I think it was originally created
using MS Word '97, and it certainly opens okay using MS Office Word 2003.

When I choose File->Open, the status bar at the bottom of the screen says
"Importing document..." but there is no progress shown and after about 15
seconds the application crashes out. 

I am running Writer v2.4.0 on a copy of Windows XP at SP3. I have successfully
managed to open other MS Word documents, so I suspect the crash is to do with
the particulars of the attached.
Comment 1 des_atkinson 2008-05-12 09:57:52 UTC 
Created attachment 53560 [details]
The MS Word document that causes the crash
Comment 2 max.odendahl 2008-05-12 10:29:24 UTC 
opens fine with m10 but debug assertion showin in non-pro:

"Please report this doc. It may have a missing graphic"
Comment 3 Rainer Bielefeld 2008-05-12 11:19:03 UTC 
I checked with "3.0.0 Beta Multilingual version German UI WIN XP: [300m2
(Build9301)]"  and can NOT confirm the reported effect.
I see the crash with 2.4.

Is this a WORD2 Document? If yes this issue might be a DUP of Issue 84879
Comment 4 des_atkinson 2008-05-12 11:30:37 UTC 
Well spotted! I've checked further and MS Word shows that the file was created
using Microsoft Word 2.0. If I save the document in Office '97 format then 2.4.0
can open it okay.

If this is fixed in OpenOffice v3 then I am happy for the bug to be closed.
Comment 5 Rainer Bielefeld 2008-05-12 12:20:00 UTC 
CUP due to comments from des_atkinson Mon May 12 10:30:37 

*** This issue has been marked as a duplicate of 84879 ***
Comment 6 michael.ruess 2008-05-13 08:55:23 UTC 
In deed it is a Word 2 document and it will be possible to open with OO 3.0 beta.