Apache OpenOffice (AOO) Bugzilla – Issue 94458
mailing list search broken
Last modified: 2009-07-12 19:08:09 UTC
For example, searching the mailing list archive of interface-announce@openoffice.org via <http://www.openoffice.org/servlets/SearchList?listName=interface-announce>, searching authors for neither stephan.bergmann@sun.com nor "stephan.bergmann@sun.com" nor bergmann finds any of the mails sent by me in July--September 2008 (e.g., <http://www.openoffice.org/servlets/ReadMsg?list=interface-announce&msgNo=1182>).
reassigning to support...
Thank you for contacting Collabnet customer support! I am working on this and will update you once I have adequate information. Regards, Harsha Support Operations.
I have filed an internal ticket and shall keep you posted with updates. Regards, Harsha Support Operations.
We are still working on this mailing list search broken issue and shall keep you posted with updates. Regards, Harsha Support Operations.
Stefan, Running a full indexer on eyebrowse/message should resolve the issue. Schedule a less traffic time when the indexer could be ran. So, that we can run it from the admin UI. Regards, Harsha Support Operations.
what is the expected duration of the indexer run ?
The expected duration to run the indexer is one week. This task does not need any downtime. Can we start the indexer by Friday. Please let us know your feasible time to proceed on the task. Regards, Harsha Support Operations.
Please let us know your feasible time to run the indexer. Regards, Harsha Support Operations.
I think it would have the least impact if it could be run during the holiday period from 2008-12-23 to 2009-01-04.
I have started the full indexer for eyebrowse/message and shall update you once the indexer is completed. Regards, Harsha Support Operations.
Hi, We did not start full index rebuilds due to the performance constraints. Constructing it again will have huge impact on the Website because of the large data set. I am working with our internal team to find the alternatives that can be driven to crack down this issue. Until such time, we would recommend you to use "http://markmail.org/" for searching mailing list. Thank you for your patience. Regards, Karthikeyan.S, Support Operations.
OOPS, I must tell you that the indexer was started and stopped few days back because it influenced the performance of the site. I am sorry, the comment updated(indexer stopping) in our Ticket system did not get updated here on the same day. We are supposed to restart the full indexing today. But, Our engineering recommends us to not to ahead with the full indexing. I am in search of alternatives to crackdown this issue. Thanks and Regards, Karthikeyan.S, Support Operations.
Hi Everyone, Our Engineering thinks that, there is no other way to fix this issue unless and until we run full indexing. Running indexing is ruled out because it will have a huge impact on the site's performance because of the huge dataset. The only option left out is use "http://markmail.org/" for searching mails. Regards, Karthikeyan.S, Support Operations.
Closing this issue as Wont-fix
wontfix -> closed