Apache OpenOffice (AOO) Bugzilla – Issue 95639
moderation requests for jpmcc@openoffice.org go only to himself
Last modified: 2021-05-27 19:28:21 UTC
Recently, my colleague John (jpmcc) and myself (as floeff@gmail.com) have been added to the moderators list for announce@openoffice.org When he sends an e-mail message, only he gets the moderation request, no one else (like st, Louis and mh, who are also moderators). When anyone else sends an e-mail to be moderated, everyone receives the moderation request.
Hi, Thank you for contacting CollabNet Support. I have subscribed myself to announce@openoffice and sent a test mail. Please let us know, if all the moderators of the list got my test mail ? Thanks and Regards, Karthikeyan.S, Support Operations.
Received it.
May I subscribe as a Moderator for testing, please ? Thanks, Karthikeyan.S, Support Operations.
Please wait approval from mh, st or louis, as our main announce list is a little bit "touchy" and I'd like to have one of them agree. :-) Please be aware to not moderate any message through. This main lists goes to *LOTS* of subscribers and any mis-moderated messages can cause trouble.
Hi floeff Were you able to get an approval from the other moderators [mh, st or louis] for me to become a Moderator of the list? Please let us know of any updates on this. Regards N Deepak Support Operations.
Oh, I'm sorry - thanks for your pointer! Louis, Stefan, Martin: Can you look into this please? Thanks!
Support, feel free to add your addresses as moderators to the list for monitoring purposes.
Hi, I added myself as a moderator to the announce@openoffice.org list and sent a message with the subject as "COLLABNET-"PLEASE DONT APPROVE THIS POST" this is for TESTING", I received the moderation request for this mail, Can you please check whether the other moderators(which includes you) also received the moderation request for the mail? Thanks, Praveen Support Operations.
I did NOT get your moderation request, I was unable to find it.
Thanks for checking, now can you please send a mail to announce@openoffice.org from you floeff@gmail.com id and notify the subject to us and i believe this should reach only your mail box for moderation. I believe this is working as it is supposed to work, I tested this in a few other lists as well and noticed that the mails sent by the moderators reaches only the moderator who sent the mail for approval, While mails from non moderators reaches to all the moderators in the list for it to be approved. --Praveen
That might be the reason, indeed! Can you check with which address John is subscribed? Is it jpmcc@openoffice.org? I'm moderator with floeff@gmail.com and send from floeff@openoffice.org , so everyone gets my moderation request. If John is moderator with jpmcc@openoffice.org, the same address he uses to post, this would explain why only he receives the requests. I just (12:25 UTC+1) sent an e-mail from floeff@gmail.com to announce@ooo with a subject and message body of "test, DO NOT MODERATE THROUGH". I received the moderation request.
As suspected John is indeed a moderator with the jpmcc@openoffice.org id, hence this explains why only he is receiving the moderation requests for his messages. And to add i do not see the test mail sent by you for moderation in my mail box. So this explains this issue by itself. Please let us know if you have any further queries regarding this, if not hope this can be closed. Regards, Praveen.
As my testing is complete im removing myself from the moderators list.
Hi Praveen, thanks a lot for your great help! I will check with Louis, so that John gets added with another email address, then everything should work as expected. Thanks again!
Great then things should work the way it is expected to, So will close this now. As always feel free to get back to us if you have any queries. --Praveen
Thanks a lot for your kind support, Praveen!