Apache OpenOffice (AOO) Bugzilla – Issue 95808
DEFECT issue type confusing
Last modified: 2013-02-07 22:42:20 UTC
Since testers or users never know if a certain Open Office behaviour was actually MEANT to work a certain seemingly faulty way, she can NEVER know wether an issue is a DEFECT or an ENHANCEMENT. This causes a lot of frustation and wasted exchanges with the programmers. For instance if undo undoes too much - or too little - how would the tester/ user know wether it is a DEFECT or a by-design-behavoir? Please replace the DEFECT issue type - and perhaps add more types - with names such as: SEEMS BROKEN UNPREDICTABLE BEHAVIOUR NOT USER-FRIENDLY CRASH - David btw - the "version" is very confusing when reporting www-issues like this. it doesn't make sense to select an Open office version of the issue tracker / website.
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