Issue 95808 - DEFECT issue type confusing
Summary: DEFECT issue type confusing
Status: UNCONFIRMED
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All All
: P4 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-11-03 21:20 UTC by david
Modified: 2013-02-07 22:42 UTC (History)
1 user (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description david 2008-11-03 21:20:56 UTC
Since testers or users never know if a certain Open Office behaviour was 
actually MEANT to work a certain seemingly faulty way, she can NEVER know 
wether an issue is a DEFECT or an ENHANCEMENT. This causes a lot of frustation 
and wasted exchanges with the programmers.

For instance if undo undoes too much - or too little - how would the tester/
user know wether it is a DEFECT or a by-design-behavoir?

Please replace the DEFECT issue type - and perhaps add more types - with names 
such as:

SEEMS BROKEN
UNPREDICTABLE BEHAVIOUR
NOT USER-FRIENDLY
CRASH


- David

btw - the "version" is very confusing when reporting www-issues like this. it 
doesn't make sense to select an Open office version of the issue tracker / 
website.
Comment 1 stx123 2011-03-23 16:19:59 UTC
Reset QA Contact to new default