Issue 9942 - Cannot install after download on Win ME - 512M ram, 20 g disk free
Summary: Cannot install after download on Win ME - 512M ram, 20 g disk free
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows ME
: P3 Trivial with 1 vote (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
: 9997 (view as issue list)
Depends on:
Blocks:
 
Reported: 2002-12-09 04:12 UTC by leont
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Dr. Watson extended log of the issue at hand (1.01 MB, patch)
2002-12-11 20:48 UTC, Unknown
no flags Details | Diff

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Description leont 2002-12-09 04:12:10 UTC
Downloaded file:
OOo_1.0.1_Win32Intel_install.zip
size = 50.5 MB (53,019,280 bytes)
size on disk = 50.5 MB (53,051,392 bytes)
created = Wednesday, December 04, 2002, 9:17:34 PM

----------------------------------------------------
I got this message every time I try the install (3 times).
----------------------------------------------------

Setup has caused an error in SAL3.DLL
Setup will now close.

If you contiinue to experience problems,
try restarting your computer.
----------------------------------------------------
I have done this all 3 times.

LeonT
Comment 1 Olaf Felka 2002-12-09 09:43:27 UTC
OOo 1.0 isn't 'top of the list' anylonger. Please retry with OO 1.0.1.
OOo 1.0.1 is running fine on my WinME box.
Comment 2 leont 2002-12-09 23:46:24 UTC
My error on the pulldown version identification.

However the actual download file was correctly identified.

Leon T.
Comment 3 leont 2002-12-10 03:33:42 UTC
>My error on the pulldown version identification.
>
>However the actual download file was correctly identified.
>
>Leon T.
>
Comment 4 Olaf Felka 2002-12-10 09:36:00 UTC
On the download page OOo is described as 51mb file. Have you
checksummed your file?
Comment 5 Olaf Felka 2002-12-11 12:20:53 UTC
*** Issue 9997 has been marked as a duplicate of this issue. ***
Comment 6 Unknown 2002-12-11 20:48:53 UTC
Created attachment 4005 [details]
Dr. Watson extended log of the issue at hand
Comment 7 leont 2002-12-12 01:57:58 UTC
2ed391ee356a2821cd2b6c2df5770ad3 

was the check sum value

It matches.
Comment 8 Unknown 2002-12-15 02:41:43 UTC
I finally worked my way around this problem, by installing in safe mode.  Everything seems to be working all right in the program.  Evidently, sal3.dll generates a conflict with the drivers WME normally loads, and fails everytime just before calling for identifying the java environment of choice.  If it is of any interest to you, I could submit more information.
Comment 9 leont 2002-12-18 02:07:11 UTC
Success as stated by:
------- Additional Comments From miranda 2002-12-14 18:41 PST -------

LeonT
Comment 10 Olaf Felka 2003-03-05 16:52:06 UTC
I would state this as a driver problem.