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I'm running netbeans 3.2, build 32, and can also reproduce problem in build 31. Right-click a bean in the Explorer, choose Customize Bean, then click Serialize As in the Customize Bean property sheet. In the Serialize As dialog box, click F1. The Help window is displayed, then the IDE is hung.
I think IDE does not frozen, there is problem with modal dialog. You have to click on the main window (tool bar) of IDE to get modal dialog to top. On the other way, clicking anywhere else does not take effect.
Reassigned to Open IDE
Petr is right, indeed, IDE is not frozen, it is just in the state where you can work only with modal dialog (which is Serialize As in this case). I made it duplicate of #11446, although user description is little different, but the reason is the same. Help window works correctly with NbPresenters, but NodeOperation.select impl doesn't use it and it should. *** This issue has been marked as a duplicate of 11446 ***
Resolved for 3.4.x or earlier, no new info since then -> verified
Resolved for 3.4.x or earlier, no new info since then -> closing.